Remote Solutions Analyst II

Summary

Join our team as a Solutions Analyst II and play a key role in managing integration and technical projects with third-party vendors, utilizing strong leadership skills, technical expertise, and the ability to streamline workflows for maximum efficiency.

Requirements

• Bachelor’s degree in a technical field, or 5+ years of relevant experience in managing integrations and implementation projects in healthcare
• 5+ years relevant experience defining implementation best practices, playbooks, workflows, and self-guided support assets
• 2+ years direct experience configuring and managing software
• 2+ years experience leading vendors through intricate technical workflows and processes, and understanding their susceptibilities to system modifications, app upgrades, or improvements
• 2+ years experience gathering technical requirements and engaging with stakeholders and cross-functional partners
• Proficient in basic SQL (SELECT, MERGE, UPDATE, JOIN, etc.)

Responsibilities

• Confidently leads the integration and implementation of multiple Aledade integrations projects' lifecycle simultaneously in accordance with Aledade's data specifications and service level agreements to integrate with third-party vendors
• Lead process improvement on integrations and implementation processes
• Collaborate with the Engineering/Product Manager(s) to inform customers on resolution of any integration related update, fix or implementation to ensure satisfactory outcome for the vendor
• Lead the testing of data (Basic SQL knowledge) received from vendors into production, and provide evaluations in order to improve the process
• Timely documentation of project activities in Jira to support management reporting and stakeholder communication
• Implement effective vendor relationship management strategies to drive ongoing collaboration and communication
• Lead implementation and integration process steps for vendors for use by other team members
• Ensure all changes comply with company data and security policies
• Develop expertise in various third-party applications to become a leading Subject Matter Expert (SME)
• Lead configurations and change requests for current systems and future technology

Preferred Qualifications

• Expert in managing ACO billing software (QuickCap, HSBlox, CedarGate, etc) or other industry standard Revenue Cycle Management tools, including configuring contract rules, CPT codes, and other software settings
• Experience with CMS / ACO data files (e.g. CCLF) and/or Revenue Cycle transactional data (837’s, 835’s, etc.)
• Focused on outcomes, possessing the skill to organize and oversee numerous projects
• Experience leading technical discovery to understand vendor(s) technical landscape (data required vs data received) and explaining data flow/integration
• Excellent organizational and communication skills required
• Experience with performing system testing (User Acceptance Testing (UAT))
• Proven ability to analyze and synthesize data to develop sound conclusions

Benefits

• Flexible work schedules and the ability to work remotely are available for many roles
• Health, dental and vision insurance paid up to 80% for employees, dependents, and domestic partners
• Robust time off plan
• 21 days of PTO in your first year
• 2 Paid Volunteer Days & 11 paid holidays
• 12 weeks paid Parental Leave for all new parents
• 6 weeks paid sabbatical after 6 years of service
• Educational Assistant Program & Clinical Employee Reimbursement Program
• 401(K) with up to 4% match
• Stock options