Remote Solutions Analyst II
Aledade, Inc.
πRemote - United States
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Job highlights
Summary
Join our team as a Solutions Analyst II and play a key role in managing integration and technical projects with third-party vendors, utilizing strong leadership skills, technical expertise, and the ability to streamline workflows for maximum efficiency.
Requirements
- Bachelorβs degree in a technical field, or 5+ years of relevant experience in managing integrations and implementation projects in healthcare
- 5+ years relevant experience defining implementation best practices, playbooks, workflows, and self-guided support assets
- 2+ years direct experience configuring and managing software
- 2+ years experience leading vendors through intricate technical workflows and processes, and understanding their susceptibilities to system modifications, app upgrades, or improvements
- 2+ years experience gathering technical requirements and engaging with stakeholders and cross-functional partners
- Proficient in basic SQL (SELECT, MERGE, UPDATE, JOIN, etc.)
Responsibilities
- Confidently leads the integration and implementation of multiple Aledade integrations projects' lifecycle simultaneously in accordance with Aledade's data specifications and service level agreements to integrate with third-party vendors
- Lead process improvement on integrations and implementation processes
- Collaborate with the Engineering/Product Manager(s) to inform customers on resolution of any integration related update, fix or implementation to ensure satisfactory outcome for the vendor
- Lead the testing of data (Basic SQL knowledge) received from vendors into production, and provide evaluations in order to improve the process
- Timely documentation of project activities in Jira to support management reporting and stakeholder communication
- Implement effective vendor relationship management strategies to drive ongoing collaboration and communication
- Lead implementation and integration process steps for vendors for use by other team members
- Ensure all changes comply with company data and security policies
- Develop expertise in various third-party applications to become a leading Subject Matter Expert (SME)
- Lead configurations and change requests for current systems and future technology
Preferred Qualifications
- Expert in managing ACO billing software (QuickCap, HSBlox, CedarGate, etc) or other industry standard Revenue Cycle Management tools, including configuring contract rules, CPT codes, and other software settings
- Experience with CMS / ACO data files (e.g. CCLF) and/or Revenue Cycle transactional data (837βs, 835βs, etc.)
- Focused on outcomes, possessing the skill to organize and oversee numerous projects
- Experience leading technical discovery to understand vendor(s) technical landscape (data required vs data received) and explaining data flow/integration
- Excellent organizational and communication skills required
- Experience with performing system testing (User Acceptance Testing (UAT))
- Proven ability to analyze and synthesize data to develop sound conclusions
Benefits
- Flexible work schedules and the ability to work remotely are available for many roles
- Health, dental and vision insurance paid up to 80% for employees, dependents, and domestic partners
- Robust time off plan
- 21 days of PTO in your first year
- 2 Paid Volunteer Days & 11 paid holidays
- 12 weeks paid Parental Leave for all new parents
- 6 weeks paid sabbatical after 6 years of service
- Educational Assistant Program & Clinical Employee Reimbursement Program
- 401(K) with up to 4% match
- Stock options
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