Remote Solutions Engineer

Summary

Join the Kaseya growth rocket ship and see how we are #ChangingLives! We are looking for an experienced Sales Engineer to support our Sydney office. The position includes designing and delivering presentations highlighting the Kaseya suite of products, partnering with Sales Executives, and driving sales and revenue generating opportunities.

Requirements

• Strong verbal and written fluency in English, including technical terms
• Background in technology or business applications that provide Asset management, billing & invoicing, remote monitoring and access, automation applications and CRM tools
• Proven 2+ years of demonstration ability for products, and ability to articulate value of the solution
• Experience in other PSA ticketing tools is highly regarded, or experience within a CRM, invoicing, time and material billing, asset management and business management suites
• Experience in the MSP landscape, business models of an MSP, break fix & managed services
• Experience of Windows management processes preferably as a System Admin
• Enthusiasm for learning new things & solving problems, interest in branching into other products
• Comfortable engaging customers on the phone, outgoing, enthusiastic and positive!
• Leading with clear agenda’s and having control of customer engagements
• You're patient and easy to work with, even when under pressure, but also Autonomous
• Business or sales acumen is preferred
• Proficient in the Windows Operating System with an understanding of the features of both MAC and Linux Operating Systems
• Understanding of general Networking concepts, like LAN, WAN, DNS, VPN’s, SaSe
• General understanding of other network/SaaS solutions like Backup, DR, M365, AV, EDR, and Patching

Responsibilities

• Design, prepare and deliver technical presentations to address client business challenges and requirements to achieve a Tech Win
• Excel at delivering presentations over the phone and in person as well as on webinars
• Partner with Sales Executives to educate prospective customers and partners about the benefits of Kaseya products and the IT Complete Platform - this includes presentations, technical evaluations, technical objection handling, proposals, and the resultant follow up on all customer related issues
• Drive sales and create revenue generating opportunities by demonstrating ownership of the pre-sales technical process. This can include promoting Kaseya’s technology to prospective customers and driving new products and services to our customers
• Administer and collect all technical inputs for product Proof of Concepts (POC) and prepare presentations on completion of the POC to validate the solutions effectiveness
• Engage in and oversee the development of customer proposals, including technical responses to RFI and RFP documents, ensuring all expertise, information and recommendations are concisely defined and clearly articulated

Benefits

• Earn exceptional compensation based on your own effort and merits – your earnings are driven by your hard work, resilience, and success
• Network - meet company and industry mentors and leaders, allowing you to form relationships you can build on in the future
• Tight team of Solutions Architects working closely with Solutions Specialists supporting a large sales and go-to-market organization
• Great Place to work – Cool office in Barangaroo, Sydney Australia. Great team vibe, social activities within the office and after working hours
• Yearly Sales Kick Off in January, located in Miami, USA for all Go-To-Market staff
• Great lifestyle, with work-life balance and career opportunities