Remote Solutions Engineer

Summary

Join our team as a Solutions Engineer and play a key role in providing pre- and post-sales support, technical relationships with prospects, and helping scale our technical product capabilities. As a resource for sales, account management, and front-line services teams, you will work cross-functionally to develop business and technical analysis and provide solutions support.

Requirements

• 3 – 5 years of experience in a similar technical role
• Ability to provide and receive feedback to teammates, peers, and people at all levels
• Ability to be a self-starter and drive positive change
• Excellent written and oral communication skills
• Excellent public speaking and presentation skills
• Exudes salesmanship fundamentals
• Solid experience in preparing and delivering presentations – in person and remotely
• A passion for understanding customers and solving their business problems
• The ability to effectively present technical material to small and large groups
• Strong analytical skills and experience in evaluating the competition and market trends
• The ability to translate complex concepts and technologies into business-oriented value propositions
• Experience with Saas applications
• The ability to work with cross functional teams and people at all levels inside and outside Polly

Responsibilities

• Act as a technical resource and liaison between the sales team and prospects
• Participate in sales and prospect calls, providing product demonstrations
• Work with prospects at both a technical and business level to show how Polly’s solutions provide value
• Act as a liaison with the Product team to discuss and provide input on potential product developments/enhancements while incorporating the voice of customers to ensure we hit the mark for our ideal customer profile and market needs
• Work with Sales & Marketing teams to test out new messaging and product(s) in the market
• Work cross functionally throughout the organization to develop business and technical analysis and provide solutions support
• Articulating and/or demonstrating Polly’s unique value proposition on technical aspects of solutions and offerings, assisting with prevention of client churn
• Ensure expectations have been set for clients regarding the transition to Polly from their existing system(s) to facilitate a seamless client experience while setting downstream teams up for success
• Keep up to date on the ever changing trends in mortgage/capital market space