Remote Strategic Accounts Manager

Summary

Join a seasoned sales or account management professional with a strong background in the IT sector to maintain and strategically expand relationships with existing customers.

Requirements

• Strategic Customer Acquisition and Development: The role requires experience in acquiring and nurturing strategic customer relationships
• Professional Experience: With at least 5 years of experience in sales or account management of IT products, the candidate should have a solid background in the industry
• Customer Interaction at All Levels: The job requires experience in dealing with customers at all management levels
• Negotiation Skills: Strong negotiation skills are essential
• Salesforce Proficiency: Good knowledge of Salesforce is required

Responsibilities

• Understanding Customer Needs: The role demands a deep understanding of customer requirements
• Collaboration with Distribution and Sales: Working closely with distribution channels on quoting and tracking offers
• Account Plan Management: Developing and managing account plans is critical to maximizing customer potential
• Cross-Departmental Collaboration: Collaboration across different departments within the customer’s organization
• Customer Support: Supporting customers at various management levels, including technical problem-solving
• Timely Delivery of Products/Services: Ensuring the timely offering of products/services
• Competitive Analysis: Understanding the competitive landscape within customers' environments and developing strategies to respond
• CRM Tracking: Tracking activities in CRM (Customer Relationship Management) software, particularly Salesforce