Remote Strategic Partnerships

Summary

Join Kiva's team as a Strategic Partnerships Intern and contribute to expanding financial access and helping underserved communities thrive. As a part-time volunteer position, you will support launching product updates, create documentation, generate reports, and provide ongoing operational support for account management. You will have the opportunity to test product improvements, provide feedback, and help coordinate partner insights to continue refining the experience.

Requirements

• At least 21 years of age or older by January 21, 2025
• Able to commit to the full 6-month term
• Strong critical thinking, with an eye for detail and ownership of your work
• Enjoys problem-solving and relationship-building
• Strong written and verbal communication
• Highly proactive and able to work independently
• Highly organized individual with an aptitude for working in a start-up environment
• Intermediate skills in Google Docs, Word, Excel, and PowerPoint

Responsibilities

• Ensuring data integrity in Salesforce, updating records, and helping create efficiencies in reporting
• Communicating product & campaign updates cross functionally to promote internal alignment
• Preparing partner dashboards and account setup for new product transitions
• Collaborating with Kiva Product and Creative teams to update demos, documentation, and partner assets
• Providing account management support to ongoing employee and/or customer engagement campaigns for partners
• Testing and providing feedback on product improvements
• Providing ongoing operational support for the Strategic Partnerships Team

Benefits

• Professional development and skills workshops
• Access to Kiva’s network of Kiva Fellowship and Internship Alumni
• Optional participation in Kiva’s Employee Resource Groups (ERGs) and social activities such as happy hours and coffee chats
• References are gladly given for successful participants
• $800 a month (before taxes) stipend to help offset some expenses