Remote Support and Implementation Engineer
ProgressSoft Corporation
πRemote - Qatar
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Job highlights
Summary
Join our team as a Support & Implementation Engineer to provide high-level onsite and remote IT technical liaison. The successful candidate will be responsible for implementing enterprise solutions and providing support services.
Requirements
- Bachelor's Degree in Information Technology, Engineering/Science, Computer application, or any related field
- At least 2 years experience in a similar field
- Willing to travel and work extra hours when needed
- Experience in database engines (Oracle, MS-SQL, and PostgreSQL)
- Experience in operating systems (Linux and MS Windows)
- Developed knowledge in cloud Infrastructure Orchestration Tools (Ex. Kubernetes, HashiCorp Nomad)
- Working experience in application servers (Ex. Apache Tomcat, Oracle WebLogic, IBM WebSphere)
- Knowledge and acquired skills of DevOps techniques including (CI/CD, Helm, Ansible)
- Knowledge in Directory Services (AD & LDAP)
- Excellent personal skills
- Professional effective communication, verbal and written
- Customer oriented mentality
- Details oriented and a team player
- Initiative and self-managed
- Time management and result oriented
Responsibilities
- Implement and install solutions at customer's infrastructure platforms
- Work onsite and offsite to troubleshoot and diagnose customer-reported issues on the different implementation layers
- Act positively and respond promptly to the customerβs requests/tickets
- Prepare, review and ensure the accuracy of technical documentation
- Conduct Preventive / Corrective Maintenance visits
- Perform any other job-related duties related to work
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Please let ProgressSoft Corporation know you found this job on JobsCollider. Thanks! π