Remote Team Lead, Claims Production

Summary

Join Oscar's Claims Production team as a Team Lead, Claims Production to manage multiple teams' performance, effectiveness, and operational improvements.

Requirements

• 3+ years of direct experience leading and supporting a claims operations area ( production, adjustments, disputes, reconsiderations)
• 3+ years of medical claims processing experience
• 2+ years reading and using claims data to identify trends; including inventory management
• Bachelor's Degree
• Strong proficiency navigating Google Office Suite, Excel, JIRA, and SQL

Responsibilities

• Guide your team’s metrics, including member and provider satisfaction, quality of care (daily benchmark production) and employee satisfaction
• Coach direct reports through a culture of feedback and development to provide the best member/provider experience and care possible
• Serve as a central communicator -- leading team huddles, promoting vision, strategy, company values, and providing feedback to team members and other company associates
• Manage the daily needs of your team, including hiring, training, inventory levels, and scheduling to ensure an efficient operation
• Compliance with all applicable laws and regulations
• Other duties as assigned

Benefits

• Medical benefits
• Dental benefits
• Vision benefits
• 11 paid holidays
• Paid sick time
• Paid parental leave
• 401(k) plan participation
• Life and disability insurance
• Paid wellness time and reimbursements