Remote Technical Integrations Manager

Summary

Join our Professional Services team as a Technical Integrations Manager and develop PowerShell solutions that integrate into the ControlUp platform. You'll lead a team of scripting experts, manage the backlog, ensure script quality, and increase the value of our script library.

Requirements

• Proven hands-on experience with PowerShell scripting at least 5 years
• IT knowledge and background, especially with all aspects of EUC including virtualization technologies, networking and desktop administration
• Understanding of cloud / hybrid cloud technologies
• A real passion for product design and users experience (UX/UI)
• Confident decision-making with the ability to influence internal and external partners
• A roll up the sleeves approach to getting the job done
• Ability to learn new technologies quickly
• Excellent verbal, written, and presentation abilities
• Must be fluent in English
• Excellent organizational, note-taking, project management, and time management skills
• Excellent documentation skills
• Ability to work with teams across time zones and flexibility with working hours

Responsibilities

• Authoring, code review, and debugging PowerShell scripts to address real-world technical challenges
• Managing a team of experts, providing technical guidance and project management for all stages of solution development
• Working cross-functionally to support product enhancement releases by communicating detailed product requirements and specifications
• Gathering market, field, and customers feedback, and translating it to optimal product solutions
• Supporting features life-cycle from idea to successful execution and launch by contributing scripts / modules along with any related collateral
• Maintain a current understanding of industry and technology trends both for ideation and to ensure your solutions remain technically viable
• Work independently and effectively in a team environment
• Support customers through a combination of active listening and consultative investigation techniques to ensure customer needs are well understood
• Contribute to internal technical projects, which can include supporting new product features, benchmarking, troubleshooting and best practices

Preferred Qualifications

• Experience in delivering endpoint management or VDI solutions
• Hands-on deep technical expertise and experience in IT infrastructure
• Extensive experience with virtualization products
• Experience in marketing is an advantage
• Previous experience working with / for SaaS companies