Technical Product Manager III

Summary

Join our team as a Technical Product Manager III, where you will drive the development and execution of complex technical products, balancing business goals with customer needs.

Requirements

• Bachelor’s or Master’s degree in Computer Science, Information Technology, Business, or a related field
• Technology Stack Expertise: Deep knowledge and experience with SFDC Service Cloud, API Integrations, Q2C/CPQ applications and Contract Lifecycle Management (CLM) platforms
• Proven experience (5+ years) in technical product management
• Proven track record (5+ years) in defining product requirements, gathering user stories, and translating complex technical challenges into actionable business priorities
• Business Acumen: Strong grasp of business operations, financial considerations, and market dynamics
• Agile Methodology Expertise: In-depth knowledge of agile software development methodologies and processes
• Project & Capacity Management: Expertise in managing multiple concurrent projects with competing priorities and deadlines
• Testing & Quality Assurance: Advanced understanding of testing methodologies, quality assurance processes, and the ability to create detailed test cases for product verification
• Analytical & Problem-Solving Skills: Exceptional analytical skills with a strong attention to detail
• Self-driven & Autonomous: Proven ability to work independently with minimal supervision, while also excelling in a collaborative team environment
• Exceptional Communication & Organizational Skills: Excellent written and verbal communication skills with the ability to articulate complex technical concepts to non-technical stakeholders
• Leadership & Mentorship: Demonstrated leadership experience, including mentoring and guiding junior product managers

Responsibilities

• Define and prioritize product initiatives by collaborating with stakeholders, balancing customer needs with business goals
• Act as a liaison between engineering, design, and business teams, ensuring clear communication of product requirements and alignment across teams
• Leverage deep understanding of the technical architecture to inform decisions, guide development, and ensure the feasibility of product features
• Collaborate closely with engineering teams to design, develop, and deliver technical solutions that align with product goals, ensuring feasibility, scalability, and performance
• Assist engineering teams in capacity planning by providing clear product priorities, timelines, and managing resources
• Lead the discovery process, gathering and translating business and technical requirements into clear, actionable user stories and backlogs
• Define market needs, assess ROI, and ensure product profitability by aligning product development with strategic business goals
• Gather and document functional, system, and data requirements. Create detailed technical specifications and data models for the development of new products or modifications to existing ones
• Manage the end-to-end product lifecycle for large, technical initiatives. Own planning and release cadence in alignment with engineering timelines
• Ensure regular, concise updates to leadership and key stakeholders regarding product progress, trade-offs, and delivery timelines
• Meet with end users to understand business processes and ensure features drive value for users. Continuously gather feedback from customer success, sales, and support teams
• Analyze data, track KPIs, and use metrics to guide decisions on product features, performance improvements, and prioritization of work
• Proactively identify risks, roadblocks, and dependencies. Coordinate cross-team efforts to resolve challenges and ensure smooth product launches
• Use development specifications to create detailed test cases. Perform quality assurance testing and analyze results to ensure the product meets documented business needs and target requirements