Remote Technical Product Manager, Telephony

Summary

Join a pioneering company that's shaping the future of global connectivity by contributing to an industry-shaping company while growing your own skills and careers.

Requirements

• A degree in Computer Science, Information Technology, Telecommunications or similar
• Strong understanding of IP telephony (VoIP), TCP/IP Networks and related protocols (SIP, RTP, RTCP, ISUP, TLS, STUN, TURN, WebRTC)
• Experience with Open Source VoIP applications such as Kamailio, OpenSIPS, FreeSWITCH, RTPEngine, Asterisk and open source tools such as Wireshark, sngrep and Homer
• Experience with Linux, Open Source tools and shell scripting
• Experience with containers and automation/orchestration tools such as Docker, Ansible, Jenkins, Kubernetes, Prometheus
• Familiarity with programming in Python, C/C++, Elixir are a plus

Responsibilities

• Partner with engineering peers and other Product Managers to ensure business value and deliver on a constant basis, keeping in line with technical strategy and best practices
• Synthesize requirements from customers and internal stakeholders into coherent Product Requirement Documents
• Translate company goals and customer insights into a team roadmap and evaluate the squad performance via OKRs
• Act as subject matter expert and point of contact for your product
• Perform technical discoveries and vetting on external integrations
• Break down large initiatives to deliver value quickly and reliably
• Extensively test the features before giving them to the users
• Be on hand during outages to drive their resolution and conduct post-mortems to prevent future occurrences

Benefits

We provide the high-grade tools that help you do your best work