Remote Technical Service Engineer
Huawei
πRemote - Turkey
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Job highlights
Summary
Join our team as a Technical Support Specialist to provide technical support and training on products, installation, and implementation. You will maintain customer relationships, provide remote guidance, and solve after-sales problems. This role requires continuous follow-up on product usage and quality performance.
Requirements
- Electrical Engineering or Associates in Electronics with applicable experience
- Minimum 2 years in a technical HW/SW related with Solar System
- Knowledge and experience about SPP and Power electronics
- Fluent in English and Turkish, Chinese preferred
- Self-motivated and self-organized
- Open mindedness and strong interpersonal skills
- Completed military service for male applicants
- Good knowledge MS Office, AutoCAD
Responsibilities
- Train products
- Installation and implementation
- After-sales problem solving
- Maintain customer relationships
- Provide technical support
- Follow up product usage to improve customers' product usage
- Provide technical support for new product promotion
- Output technical documents
- Follow up quality performance of products and suggest improvements
Benefits
- No restriction for intensive travelling (both domestic & abroad)
- Having a valid driving license
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