Remote Technical Trainer I

Summary

Join our team as a Technical Trainer I and develop and deliver technical course material on Ignition software, providing technical help throughout the company. This is a full-time position with remote, hybrid, and on-site opportunities available.

Requirements

• Bachelor’s degree in a Technical or Instructional field OR at least 4 years of relevant technical education experience
• 2+ years experience with classroom and eLearning instructional development or delivery
• Must be able to convey a large variety of technical concepts clearly and succinctly
• Positive interpersonal and communication skills, including writing and speaking skills
• Familiarity with a programming language (Python, Java, C++, etc)
• Familiarity with SQL
• Ability to write effective documentation for processes and procedures
• Enthusiasm for teaching
• Experience with Ignition is a plus
• Experience teaching programming classes is a plus

Responsibilities

• Delivering customer facing beginner level Ignition training courses that effectively transfer knowledge and actively engage the students
• Delivering training courses virtually in a specified time zone
• Communicating complex technical concepts to a non-technical audience
• Preparing and cleaning-up of virtual classrooms
• Continuing to build Ignition knowledge beyond the ability to handle all customer questions in beginner classes
• Providing learning resources and guidance to employees throughout the company as needed
• Administering Ignition certification and assisting with any certification issues from IA staff or customers
• Assisting with other Training projects or tasks as assigned by their supervisor

Benefits

• 100% Covered Health Care: Don’t pay a dime for your medical, dental, and vision insurance
• Work/Life Balance: Create a work schedule that fits your needs
• Paid Time Off: Receive paid holidays, vacation, and sick time
• 401k with Match: Save for the future with our company-matching 401k program