Remote Trading Experience Manager

Summary

Join Midnite, a next-generation betting platform, as a remote role based in the UK. This position will involve analysing and improving customer interactions with our sportsbook, requiring a keen interest in sports, experience in the betting industry, and strong knowledge of sports betting offers & promotions.

Requirements

• A keen interest in both Football & Horse Racing, however, a general sports interest is also favourable
• 3+ years experience in a similar role within the betting industry
• Strong knowledge of sports betting offers & promotions
• A good grasp of what’s happening in the industry in the UK

Responsibilities

• Running new and exciting daily offers and experiences on our sportsbook
• Liaising with marketing/CRM functions to let customers know about our new offerings
• Working with product/engineering teams for new functionality on offers/promotions/boosts etc
• Working with the Head of Sportsbook and other traders to see what could work well
• Coming up with new industry-leading ideas that will engage our customers

Benefits

• Comprehensive health coverage: Look after your well-being with our outstanding zero-excess health insurance plan, which includes optical and dental coverage
• Simplify life: Take advantage of our nursery salary sacrifice scheme, allowing you to conveniently pay your child's nursery fees straight from your paycheck
• Work-life balance: Enjoy 25 paid holidays a year, plus generous paid maternity, paternity, and adoption leave, supporting you during life's most important moments
• Productive home office: We provide everything you need for a comfortable and ergonomic home setup, ensuring you're as productive as possible
• Flexible working: We embrace flexible working, allowing you to adjust your schedule when life's unexpected moments arise
• Latest tech made easy: With our salary sacrifice schemes, you can upgrade to the latest gadgets, household items, and mobile tech without the upfront cost
• Exclusive perks: Enjoy a wide range of discounts on retailers, groceries, and subscriptions, making life a little more affordable
• Grow with us: Expand your skills through internal and external learning opportunities while benefiting from access to mentorship programs that support your development
• Transparent compensation: We provide competitive pay with clear team bandings and salary grids, ensuring that salary discussions are simple and fair
• Constructive feedback: We foster a transparent culture, encouraging individual feedback and review sessions to help everyone improve