Remote Travel Specialist

Summary

Join us at Ventura TRAVEL as an intern for our China Tours travel brand and contribute to crafting authentic travel experiences in China. You will work alongside Travel Specialists, learn trip preparation and sales, and help bring together responsible tourism and life-changing travel experiences.

Requirements

• Native-level German (at least C2 in speaking and writing)
• Availability for an internship for at least 6 months, as part of your university studies
• Background and general interest in sales and customer service
• Passion for China because you lived or traveled there
• A positive attitude and calmness under stress
• Fluent oral and written knowledge of English

Responsibilities

• Support our Travel Specialists in general product and sales tasks
• Create booking confirmations and travel documents
• Check website content (feedback, photos, etc.)
• Help us to improve our product presentation
• Respond to general inquiries from our German-speaking clients (phone and email) before and after their trip
• Work on your own projects as per aptitude and interest (after approx. 3 months)

Preferred Qualifications

• Availability right after your internship in case we offer you a permanent position
• Basic knowledge of Chinese
• Experience in tourism industry and especially tour operator

Benefits

• Freedom to be creative in achieving results
• International & friendly working environment
• Quarterly Social Days and Team Events
• Remote work friendly
• Opportunity to constantly learn and grow
• We care about the well-being of your employees (regular O3, etc.)
• Participation in the overall company's profits