Poseidon is hiring a
Renewals Coordinator

Summary

Join our team as a Renewals Coordinator in a fully remote position, working with us is a chance to help bring cutting-edge music and visual experiences to life.

Requirements

• 3-5 years of sales experience
• Knowledge of Google software suite, especially Google Sheets
• Knowledge of Airtable or similar relational databases preferred
• Strong negotiation skills
• Strong people skills: good listener, personable, and compassionate
• Strong communication skills, both written and verbal
• Ability to work as part of a team
• Strong work ethic with an ability to be productive in a remote work environment

Responsibilities

• Renew selected venues monthly as directed by Venue Engagement team
• Maintain detailed records of all operating and past venues
• Call and email clients to maintain a positive working relationship
• Report any venue concerns to the VE team quickly
• Address any scheduling changes with clients (additional added dates or cancellations)
• Issue booking confirmations for any new dates added or deleted
• Keep Airtable, our online shared database, updated and optimized weekly
• Monitor monthly inventory targets and work with the Renewals Manager and Renewals Scrum Team to book dates accordingly
• Report progress weekly and raise any concerns with available dates or venues that have been unresponsive
• Attend weekly Renewals Scrum meetings and learn the process by which we project demand for tickets in each venue

Benefits

• 100% remote
• 100% flexitime