Retention Marketing Coordinator

Summary

Join Fresh Prints, a rapidly growing NYC-based custom apparel startup, as a Retention Coordinator and contribute to the success of our $40 million business. You will collaborate with various teams to develop and execute retention marketing strategies, analyze data to optimize campaigns, and identify new opportunities for improvement. This role offers significant growth potential, ample support for professional development, and the chance to make a substantial impact. The position requires 1-2 years of experience in client-facing and analytical roles, excellent communication and time management skills, and a proactive, goal-oriented attitude. Fresh Prints offers a work-from-home setup, health insurance reimbursement, and a competitive salary.

Requirements

• 1-2 years of work experience (client-facing and analytical roles preferred)
• Fluency in English
• Comfortable collaborating with the broader team
• Comfortable working in an Agile marketing structure
• Excellent communication skills
• Strong time management & prioritization skills
• Self-motivated and excited to work on different projects

Responsibilities

• Collaborate with graphic designers, marketing, and content teams to write on-brand copy for our collegiate and corporate clientele
• Analyze sales data, comms, and customer behavior to come up with retention marketing strategies and execution plans
• Execute on cross-functional retention marketing work along with sales, and other marketing team members to ensure successful account retention per campaign
• Analyze the impact of retention campaigns and initiatives and apply findings to future campaigns
• The Unknown - we're always looking to find new ways to improve and we also want you to take ownership over projects you think can add value to

Preferred Qualifications

• Proactive. You believe it’s always on you to make sure anything you do is a success
• In love with a challenge. You revel in solving problems and want a job that pushes you out of your comfort zone
• Goal-oriented. You’re incredibly ambitious. You’re dedicated to a long-term vision of who you are and where you want to go
• Open to change. You’re inspired by the endless ways in which everything we do can always be improved
• Calm under pressure. You have a sense of urgency but channel it into productively working through any issues
• Super attentive to detail. You have an eagle’s eye for detail and can catch any mistake within seconds

Benefits

• Monthly base pay: $700
• Night shift allowance: $40
• Health insurance reimbursement
• The opportunity to learn a lot rapidly
• Working with a talented and busy team dedicated to building a business together
• Work from Home setup