Revenue Cycle Manager

Summary

Join Infinx, a fast-growing technology company partnering with healthcare providers to optimize revenue cycle management. As a Revenue Cycle Manager, you will provide operational leadership, analytical expertise, and personnel management. You will identify workflow issues, communicate with clients, and monitor daily workflow and staff productivity. This role involves managing a team of coders, billers, and collectors, leading weekly client meetings, and creating detailed reports. You will also support new customer expansion and mentor your team. Infinx offers a remote work environment and a variety of benefits.

Requirements

• 5-7 years’ experience in managing back-end revenue cycle teams in a hospital/physician enterprise or health care outsourcing environment
• Cerner and/or Epic Revenue Cycle Management Knowledge
• Athena Revenue Cycle Management Knowledge
• Strong organizational skills
• Takes initiative to complete tasks rapidly and accurately
• Strong analytics/data science skills
• Experienced leading and managing remote employees in a high contact center environment
• Strong computer skills, including Microsoft Excel, Word, and PowerPoint
• Outstanding time management skills and the ability to simultaneously manage multiple tasks while remaining self-directed
• Must have experience managing the revenue cycle for acute care hospitals, which includes professional billing and collections

Responsibilities

• Lead and direct a staff of coders, billers, and collectors
• Manage billed AR and denials to ensure customer contractual SLAs are met consistently
• Maintain a relationship with all internal teams and customers
• Participate and represent Infinx on corporate projects and initiatives
• Design, improve, and execute customer processes and workflows
• Develop and implement recommendations and provide formal feedback on project results and team performance
• Create detailed reports for Infinx and client leadership, including reports highlighting Infinx performance for the client, reports that identify actionable opportunities for improvement, and ad-hoc reports/presentations that address client questions accurately and professionally with data visualizations
• Lead weekly meetings with client executives providing status updates with a reporting dashboard and professional organization
• Maintain confidentiality of all information under HIPAA guidelines and customer confidentiality agreements
• Support new customer expansion development and implementation
• Serve as a mentor to current team by providing education, coaching, and performance management
• Other responsibilities as assigned

Preferred Qualifications

• Bachelors degree from an accredited college
• Certified revenue cycle management experience
• Prior continuous improvement experience utilizing Lean Six Sigma tools

Benefits

• Access to a 401(k) Retirement Savings Plan
• Comprehensive Medical, Dental, and Vision Coverage
• Paid Time Off
• Paid Holidays
• Additional benefits, including Pet Care Coverage, Employee Assistance Program (EAP), and discounted services
• Flexible work hours when possible