Remote Revenue Cycle Trainer

Summary

Join Natera, a global leader in cell-free DNA testing, as a Revenue Cycle Trainer and support training for Revenue Cycle and Insurance Billing. Develop process, soft skill, and technical training programs for teammates. Assess developmental needs to drive training and QA/QC initiatives.

Requirements

• Bachelors degree preferred
• 3-5 years experience in training design, curriculum development, and delivery
• Knowledge of healthcare billing and full revenue cycle

Responsibilities

• Designs and develops Revenue Cycle Management standard process billing training
• Function as a work leader, providing operational support, training staff, and conducting audits on work quality
• Assess, process, and oversee workflow, handling the daily scheduling of employee breaks and coverage of workstations
• Design and develop standard processes for a departmental Quality Control process
• Delivers internal training for new hires and incumbents. Delivers external vendor developed training. Uses instructor led, blended, online and distance learning methods (i.e. Zoom, etc.)
• Review and approve assigned work, while maintaining records on individual quality performance
• Act as first point of contact on technical, procedural, and policy questions
• Assist with the creation and documentation of processes, including work instructions, desk procedures, guide aids, and other reference or instructional content
• Coordinate training events
• Develops training to meet identified skill proficiencies for Revenue Cycle Management positions
• Continually refines and improves training curriculum based on feedback from customers and training evaluations
• Administers training logistics

Benefits

• Comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents
• Free testing in addition to fertility care benefits
• Pregnancy and baby bonding leave
• 401k benefits
• Commuter benefits