Revenue Operations Analyst

Summary

Join Employment Hero as our Revenue Operations Analyst and be part of the Commercial Operations team, driving impact and shaping the future of sales operations. This role is crucial in helping us become the world’s largest employment platform. You will focus on designing and refining sales processes, building dashboards and reports to track key sales metrics, overseeing the Salesforce CRM, and implementing strategies to improve pipeline velocity and conversion rates. This is a remote-first position within a fast-growing SaaS company, offering opportunities for growth and collaboration with a high-performing team. You'll contribute to unlocking new levels of efficiency, insight, and innovation. This isn't just a job; it's a chance to be at the heart of a dynamic and impactful organization.

Requirements

• 3+ years in Sales Operations, ideally within a high-growth SaaS environment
• Expertise in Salesforce CRM, prospecting tools, automation platforms, and other SaaS sales technologies
• Experience navigating the complexities of B2B or B2B2C SaaS environments, with a focus on both Direct Sales and Partnerships
• Ability to see opportunities where others see obstacles and always be ready to rewrite the playbook
• Agility, adaptability, and willingness to roll up your sleeves to get the job done
• Ability to focus on what really matters and make decisions that drive real impact
• Ability to communicate with clarity and confidence, whether presenting to stakeholders or crafting an email

Responsibilities

• Design and refine sales processes to improve efficiency and scalability of our global sales teams
• Build and maintain dashboards and reports to track key sales metrics such as pipeline health, conversion rates, win/loss rates, sales cycle length
• Oversee the Salesforce CRM and ensure it’s optimized for the sales team’s needs
• Implement strategies to improve pipeline velocity and conversion rates
• Optimize Sales Processes: Design and refine global sales processes to improve efficiency and scalability
• Data-Driven Insights: Build and maintain dashboards and reports to track key sales metrics like pipeline health, conversion rates, and sales cycle length
• CRM Mastery: Oversee and optimize Salesforce CRM to ensure it meets the needs of our sales team
• Boost Pipeline Performance: Implement strategies to improve pipeline velocity and conversion rates
• Tech Stack Innovation: Help design, implement, and optimize our sales tools and processes to keep our tech stack cutting-edge

Benefits

• Work remotely, with the flexibility to own your time and impact
• Access cutting-edge tools to amplify your work, knowledge and outputs
• Work alongside ambitious, outcome-driven colleagues
• Own ESOP (employee share options) in one of the world’s fastest-growing tech companies
• Access to a wide range of benefits that includes: a very generous paternity leave policy, subsidised egg freezing, a WFH office expense budget, and outstanding learning & development opportunities