Revenue Operations Associate

Summary

Join Abridge as a Revenue Operations Associate and support the company's commercial activities. Coordinate and align commercial activities such as customer demos and meetings. Support marketing operations by managing list uploads and coordinating outreach. Maintain CRM data integrity by auditing and cleaning data. Process deals and orders, ensuring accurate information is captured. Identify and suggest process improvements to enhance operational efficiency. Collaborate with various teams to support initiatives and enhance overall operational effectiveness.

Requirements

• 1-3 years of experience in operations, sales/marketing support, or a related role, ideally within a SaaS or health tech environment
• Exceptional organizational and time-management skills, with the ability to handle multiple projects and priorities simultaneously
• Detail-oriented mindset with a strong commitment to maintaining high data quality and accuracy
• Excellent communication skills, capable of effectively collaborating across teams
• Familiarity with CRM platforms (e.g., Salesforce, HubSpot) and proficiency in spreadsheet tools (Excel, Google Sheets)
• A proactive, problem-solving attitude, eager to identify gaps and improve processes

Responsibilities

• Coordinate Commercial Activities: Schedule, organize, and align critical commercial activities such as customer demos, roadmap meetings, and internal commercial sessions, ensuring seamless execution and communication
• Support Marketing Operations: Assist with essential marketing operations tasks including managing list uploads, coordinating outreach efforts, and collaborating closely with the marketing team to streamline campaign execution
• Maintain CRM Integrity: Regularly audit, clean, and maintain CRM data to ensure accuracy, completeness, and usability, supporting reliable reporting and effective decision-making across the commercial organization
• Process Deals and Orders: Facilitate the processing of orders and deals, ensuring all necessary information is accurately captured and communicated to the finance team for revenue compliance and recognition
• Process Optimization: Identify and suggest process improvements to enhance operational efficiency, reduce redundancies, and ensure smooth workflows across commercial and marketing activities
• Cross-Functional Collaboration: Partner closely with Sales, Marketing, Partner Success, Finance, and Revenue Operations teams to support initiatives, reporting, drive alignment, and enhance overall operational effectiveness

Benefits

• Generous Time Off : 13 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees
• Comprehensive Health Plans : Medical, Dental, and Vision plans for all full-time employees. Abridge covers 100% of the premium for you and 75% for dependents. If you choose a HSA-eligible plan, Abridge also makes monthly contributions to your HSA
• Paid Parental Leave : 16 weeks paid parental leave for all full-time employees
• 401k and Matching : Contribution matching to help invest in your future
• Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits
• Learning and Development Budget : Yearly contributions for coaching, courses, workshops, conferences, and more
• Sabbatical Leave : 30 days of paid Sabbatical Leave after 5 years of employment
• Compensation and Equity : Competitive compensation and equity grants for full time employees