Revenue Operations Associate

Summary

Join Wati, a rapidly growing CPaaS company, as a RevOps Associate in our expanding LATAM team. You will play a key role in optimizing our GTM tech stack, primarily HubSpot, and ensuring our regional teams have the right tools and processes. Responsibilities include managing and optimizing HubSpot CRM, collaborating with the global RevOps team, implementing new tools, training regional teams, and maintaining data integrity. Success in this role requires strong HubSpot expertise, experience with GTM tools, and excellent communication skills in English and Spanish or Portuguese. You will work closely with various teams across LATAM and globally, contributing to revenue-driving initiatives. This position offers the opportunity to work in a fast-paced, high-growth SaaS environment and make a significant impact on our LATAM operations.

Requirements

• 2–4 years of experience in Revenue Operations, SalesOps, MarketingOps, or a similar role—ideally in a B2B SaaS environment with LATAM exposure
• Growth mindset — you’re curious, always learning, and continuously looking for ways to improve both yourself and the processes around you
• Hands-on experience with HubSpot CRM—you’ve built custom workflows, dashboards, reports, and integrations
• Familiarity with GTM tools like Calendly, Chargebee, Notion, Intercom, and LATAM-specific SaaS platforms
• Strong understanding of SaaS metrics and the ability to connect the dots across different teams and processes to drive results
• Excellent communication skills in English and Spanish or Portuguese—you’re comfortable working across time zones and cultures
• Excellent time management skills — you know how to prioritize and deliver BAU tasks on time while still taking on strategic initiatives
• Problem-solving skills that go beyond surface-level fixes — you can identify root causes and propose innovative, long-term solutions
• A collaborative mindset—you thrive in cross-functional, distributed teams and take ownership of your domain

Responsibilities

• Own the RevOps Tool Stack in LATAM: Manage and optimize our GTM tech stack in the region with a strong focus on HubSpot CRM, while supporting the use of tools like Calendly, Chargebee, Intercom, and regional platforms such as Zenvia, JivoChat, Nuvemshop, Mercado Pago, or Pipefy
• HubSpot CRM Expertise: Build and maintain workflows, dashboards, and integrations in HubSpot to ensure it’s fully optimized for Sales, Marketing, and CS operations across LATAM
• Support Global Alignment: Collaborate closely with the global RevOps team to align LATAM projects with global strategy. Share insights from local markets to help shape global processes
• Tool Implementation & Localization: Evaluate and implement new tools that meet the unique needs of LATAM. Ensure compliance with local regulations, currency, and language nuances where needed
• Enablement & Training: Train LATAM GTM teams on tools and processes. Create documentation, onboarding materials, and live sessions to drive adoption and efficiency
• CRM Data Management: Maintain data hygiene and integrity in HubSpot, ensuring accurate pipeline tracking, attribution, and reporting across regional and global dashboards
• Automation & Efficiency: Build automated workflows to eliminate repetitive tasks and streamline handoffs across Sales, Marketing, and CS
• Cross-functional Collaboration: Work daily with LATAM sales reps, marketers, CS managers, and the global RevOps and Finance teams to support revenue-driving initiatives