Revenue Operations Consultant

Summary

Join Modernizing Medicine (ModMed) as a Revenue Operations Consultant! This high-impact role supports the sales organization's systems and processes, primarily focusing on the CPQ quoting tool. You will prioritize tasks, gather requirements, conduct UAT, and communicate effectively about new products and enhancements. Responsibilities include handling ad hoc orders, reconciling accounts, collaborating with finance for accurate reporting, and ensuring data integrity. The ideal candidate possesses strong communication, problem-solving, and organizational skills, along with experience in Salesforce or similar CRM platforms and CPQ tools. ModMed offers a competitive benefits package, including comprehensive health insurance, 401(k) matching, generous PTO, and professional development opportunities.

Requirements

• Bachelor’s Degree preferred
• Effective communication and interpersonal skills
• Ability to work independently and as part of a team
• Attention to detail and commitment to data accuracy
• Ability to adapt to a fast-paced and changing environment
• Excellent problem-solving skills
• Strong organizational and prioritization abilities

Responsibilities

• Support the sales organization with its systems and process needs, focusing primarily on the CPQ quoting tool
• Prioritize tasks and manage requirements gathering, UAT, and communication for new products, enhancements, and processes
• Provide training and support to sales teams on CPQ and other related tools
• Handle ad hoc orders when customers request to provision licenses on their contracts
• Ensure timely and accurate order processing and fulfillment
• Reconcile accounts in CPQ when billing errors occur to ensure accurate revenue reporting
• Investigate and resolve discrepancies in billing and account management
• Partner with finance to ensure accurate booking for ELT and Board reporting
• Collaborate with finance to maintain alignment on revenue recognition and reporting standards
• Ensure data integrity and cleanliness within the system
• Implement and maintain data quality standards and best practices
• Identify opportunities for process improvements and system enhancements
• Lead initiatives to enhance operational efficiency and effectiveness

Preferred Qualifications

• Experience with Salesforce or similar CRM platforms
• Strong proficiency with CPQ tools and other sales systems

Benefits

• Meals & Snacks: Enjoy complimentary office lunches & dinners on select days and healthy snacks delivered to your desk
• Insurance Coverage: Comprehensive health, accidental, and life insurance plans, including coverage for family members, all at no cost to employees
• Allowances: Annual wellness allowance to support your well-being and productivity
• Earned, casual, and sick leaves to maintain a healthy work-life balance
• Bereavement leave for difficult times and extended medical leave options
• Paid parental leaves, including maternity, paternity, adoption, surrogacy, and abortion leave
• Celebration leave to make your special day even more memorable, and company-paid holidays to recharge and unwind
• Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution
• 401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep
• Generous Paid Time Off and Paid Parental Leave programs
• Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs
• Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed
• Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning
• Global presence and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles and remote availability for some roles
• Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters