Revenue Operations Manager

Summary

Join Abridge's Revenue Operations team as a strategic and results-oriented Revenue Operations Manager. You will drive efficiency and growth by analyzing data, streamlining processes, and improving workflows across Sales, Marketing, and Partner Success. This key role involves developing reports, forecasting revenue, collaborating cross-functionally, and providing actionable insights to leadership. You will optimize operational workflows, enhance revenue clarity, resolve bottlenecks, and deliver strategic insights to accelerate growth. The ideal candidate possesses extensive experience in Revenue Operations within a SaaS company, strong analytical skills, and proven success in aligning cross-functional teams. Abridge offers a comprehensive benefits package including flexible PTO, equity, comprehensive health insurance, learning and development budget, 401k plan, paid parental leave, flexible working hours, and a home office budget.

Requirements

• 5+ years of experience in Revenue Operations, Marketing Operations, Sales Operations, or a similar role in a SaaS company (healthcare experience is a plus)
• Extensive experience with SaaS tools such as Salesforce, Hubspot, Ironclad, Gong, or similar platforms that support operational excellence
• Strong understanding of go-to-market strategies and key metrics that influence success in Sales, Marketing, and Customer Success
• Exceptional analytical and spreadsheet program (Excel/Google Sheets) skills, with the ability to interpret complex data, identify trends, and translate insights into actionable operational plans
• Proven track record in building and maintaining commercial dashboards and reports that provide clarity and support data-driven decision-making
• Demonstrated ability to align cross-functional teams around shared goals, priorities, and revenue-driving strategies
• Excellent project management skills, with a history of successfully leading and driving complex initiatives to completion
• Strong communication and interpersonal skills, with the ability to influence stakeholders and collaborate effectively across teams
• A proactive, problem-solving mindset, with a focus on continuous improvement and operational scalability

Responsibilities

• Optimize Operational Workflows: Design, refine, QA, and implement workflows and processes that enable Sales, Marketing, and Partner Success teams to operate at peak efficiency. Streamline operations to ensure seamless handoffs and alignment across departments, improving the overall customer lifecycle experience
• Empower Data-Driven Decisions: Develop and maintain reports and dashboards that provide leadership with real-time visibility into key metrics, including pipeline health, revenue trends, and performance insights. Use data to drive actionable strategies that improve operational performance
• Enhance Revenue & Forecast Clarity: Partner with Finance to support revenue forecasting, analyze commission reports, and generate revenue-related insights that align with business goals and drive clarity across the organization
• Collaborate Cross-Functionally: Work closely with leaders and teams across Sales, Marketing, Partner Success, and Finance to identify growth opportunities, align priorities, and deliver scalable strategies that maximize impact
• Resolve Bottlenecks & Streamline Processes: Proactively identify inefficiencies and bottlenecks in go-to-market processes. Implement strategic solutions that reduce friction, streamline operations, and enhance overall effectiveness
• Deliver Strategic Insights: Act as a trusted advisor to senior leadership by providing thoughtful analysis and recommendations that guide decision-making and contribute to organizational growth

Benefits

• Flexible/Unlimited PTO — Salaried team members can take off as much approved time off as they need, plus 13 paid holidays
• Equity — For all salaried team members
• Medical insurance — We pay 100% of the premium for you + 75% for dependents. 3 Aetna plans to choose from
• Dental & Vision insurance — We pay 100% of the premium for you + 75% for dependents. 2 Aetna plans to choose from
• Flexible Spending (FSA) & Health Savings (HSA) Accounts
• Learning and Development budget — $3,000 per year for coaching, courses, workshops, conferences, etc
• 401k Plan — Contribute pre-tax dollars toward retirement savings
• Paid Parental Leave — 16 weeks paid parental leave, for all full-time employees
• Flexible working hours — We care more about what you accomplish than what specific hours you’re working
• Home Office Budget — We provide up to $1,600 in a one-time reimbursement to set up your home office
• Sabbatical Leave — 30 days of paid Sabbatical Leave after 5 years of employment