RevOps Expert

Summary

Join Remote as a RevOps Expert and lead the charge in optimizing sales processes and system architecture. You will drive strategic initiatives aligned with the go-to-market strategy, champion scalable and efficient process design, and implement high-impact solutions using methodologies like Six Sigma and Agile. You will collaborate cross-functionally to enhance system integration, ensure data integrity, and build a strong foundation for growth through automation, documentation, and best practices that elevate the sales organization.

Requirements

• Extensive experience with a strong background in operations management, preferably in business, revenue, CS or sales domains
• Experience with advanced tools such as LeanData, Zapier, Camunda, or similar for process automation
• Proven expertise in problem-solving, project management, and organizational leadership
• Extensive experience in all phases of the project lifecycle, including initiation, planning, execution, monitoring, and closure
• Exceptional strategic decision-making skills and resourcefulness in navigating complex and uncertain situations
• Advanced organizational skills with a track record of managing multiple priorities and optimizing critical paths autonomously
• Deep proficiency in root-cause analysis with a history of implementing effective solutions
• Extensive expertise in Salesforce (SFDC) and enterprise SaaS tools
• Strong understanding of process design with a keen eye for detail and a drive for creating efficient, scalable, and repeatable solutions
• Data-driven mindset with a focus on continuous improvement and system thinking

Responsibilities

• Lead and drive strategic initiatives for sales process improvement and architectural simplification, aligning with the go-to-market strategy
• Oversee the implementation of new processes across systems, focusing on scalability, efficiency, and thorough documentation to ensure adoption
• Identify, evaluate, and prioritize opportunities for process automation and optimization to support significant business growth
• Conduct comprehensive root cause analysis to diagnose problems, gather data, identify contributing factors, and implement high-impact solutions
• Develop and execute operational solutions utilizing Business Process Methodologies (BPM), including Six Sigma and Agile, to enhance efficiency, effectiveness, and agility
• Collaborate with cross-functional teams to enhance integration between Salesforce and key systems such as Remote, HubSpot, LeanData, and Vitally
• Monitor and ensure compliance with process adoption, data governance, and quality standards
• Document and create a knowledge repository to support first-tier sales with process changes and updates
• Maintain the integrity of customer data within Salesforce and other systems
• Establish and promote best practices to ensure alignment of sales data quality with company objectives

Preferred Qualifications

• Significant experience with Business Process Methodologies (BPM) such as Six Sigma and Agile (preferred)
• Proven SaaS and B2B experience (preferred)
• Experience working in a remote environment (preferred)
• Previous experience with global startups (preferred)

Benefits

• Work from anywhere
• Flexible paid time off
• Flexible working hours (we are async )
• 16 weeks paid parental leave
• Mental health support services
• Stock options
• Learning budget
• Home office budget & IT equipment
• Budget for local in-person social events or co-working spaces