Routing Manager

Summary

Join Intergo Telecom Ltd, a leading telecommunications company, as a Routing Manager to lead and optimize A2P SMS routing operations. This key role involves developing and implementing effective routing strategies, monitoring SMS traffic flows, collaborating with cross-functional teams, and maintaining relationships with international carriers. You will analyze data to identify improvement opportunities, stay informed on industry trends, and foster a culture of performance within the routing team. The position offers flexible working hours, a competitive salary with incentives, and 20 days of annual paid leave. Work location options include fully remote, hybrid, or on-site in Paphos, Cyprus.

Requirements

• Bachelor's degree in telecommunications, computer science, or related field
• 2+ years of experience in A2P SMS routing
• Strong analytical skills and proficiency in data analysis tools
• Excellent communication and leadership skills
• Knowledge of telecommunication networks and protocols
• Understanding of SMS industry regulations and guidelines
• Ability to work in a fast-paced, deadline-driven environment

Responsibilities

• Develop and implement effective A2P SMS routing strategies aligned with business objectives
• Monitor and analyze SMS traffic flows to optimize delivery, quality, and cost efficiency
• Identify trends and opportunities for improvement through comprehensive data analysis
• Collaborate cross-functionally with technical, commercial, and support teams to ensure seamless message delivery
• Maintain and build relationships with international carriers and SMS partners
• Stay informed on evolving industry trends, technologies, and best practices in A2P messaging and routing
• Be part of the routing team, fostering a culture of performance, innovation, and continuous improvement

Benefits

• Flexible working hours
• Competitive Salary with incentives given throughout the process
• 20 days annual paid leave
• Flat hierarchies
• Position is available fully remote, hybrid or on-site at our offices in Paphos, Cyprus