Sales Development Representative

Summary

Join Wrike's Inside Sales team as a Sales Development Representative (SDR) and be the first point of contact for potential customers. You will establish relationships, identify needs, and qualify sales opportunities, playing a critical role in building Wrike's pipeline and driving brand presence. This role involves deep-dive discovery calls to understand prospect needs and prepare qualification summaries for Account Executives. You will also update CRM (Salesforce), track performance metrics, collaborate with other teams, and stay updated on industry trends. Wrike promotes from within, offering growth opportunities. The ideal candidate is a collaborative professional who thrives in a fast-paced environment and enjoys connecting technology solutions to real business challenges.

Requirements

• Fluency in English language skills
• Eagerness to learn, grow, and excel in a fast-paced sales environment
• Ability to support Eastern Standard Time (EST) working hours (8 AM to 5 PM EST), with flexibility as needed
• Excellent verbal and written communication skills
• Strong organizational skills with the ability to multitask, prioritize, and manage time effectively
• Experience with CRM and opportunity management systems (preferably Salesforce)
• Ability to thrive in a collaborative, innovative, and rapidly changing environment
• Self-motivated, competitive, and driven to achieve and exceed goals

Responsibilities

• Promptly follow up and qualify inbound marketing leads across target ICPs (Ideal Customer Profiles) and key industry segments
• Engage in deep-dive discovery calls to understand prospect needs, challenges, and buying signals, and determine fit with Wrike’s solutions
• Prepare detailed qualification summaries for Account Executives and account managers, including key contact information, company background, and potential deal size
• Accurately and consistently update CRM (Salesforce) with prospect data, call notes, and meeting outcomes
• Track and analyze your activity and performance metrics, identify areas for improvement, and share insights with management
• Collaborate closely with Account Executives, Marketing, and fellow SDRs to refine messaging, improve conversion rates, and maximize pipeline growth
• Stay up-to-date on industry trends, competitor landscape, and Wrike’s evolving offerings to effectively engage and qualify prospects
• Support marketing efforts by following up on inbound leads and inquiries, and route qualified opportunities to the appropriate Account Executives for further development and closure

Preferred Qualifications

• Bachelor’s degree from an accredited university
• 1+ years’ experience in Sales Development or a similar B2B and client facing role
• Positive and energetic phone presence, with excellent listening and persuasion skills
• Experience with sales engagement platforms (e.g., Salesloft, Salesforce , LinkedIn Sales Navigator) and solution-selling
• Demonstrated success in meeting or exceeding monthly and quarterly targets
• Personally accountable, highly organized, and empathetic to customer needs
• Passion for working with new technologies and a consultative, value-driven sales approach
• Experience in work management, project management, or collaboration software sales
• Additional language proficiency (if relevant to the territory)

Benefits

• 25 days of holidays
• Sick leave compensation
• Cafeteria bonuses (Benefit plus)
• Private healthcare membership (Canadian Medical)
• Meal vouchers 220 CZK / working day
• Pension plan
• Mobile tariffs
• ���Lítačka” transportation annual coupon reimbursement
• Multisport card
• Parental leave
• Work Flexibility: Options for remote work with the support you need to succeed from your home or the office
• Competitive Compensation: Base salary plus uncapped commission structure that rewards performance
• Growth Opportunities: Clear career progression paths with opportunities to advance into senior account management or leadership roles, based on your performance and goals
• Hybrid work mode