Saas Sales Associate

Summary

Join Tidal Basin as a SaaS Sales Associate and lead the charge in selling technology products and services, including Phoenix OneCase. This salary-based role is perfect for self-starters passionate about public sector innovation and boasting a proven SaaS sales track record. You will engage with public sector clients, understand their needs, and present tailored solutions using Phoenix OneCase. As the primary point of contact, you will guide agencies through the evaluation and procurement process, meeting sales goals and maintaining accurate CRM records. Success is measured by exceeding sales targets, pipeline quality, and client retention. The role involves collaboration with internal teams and staying informed on public sector trends.

Requirements

• Excellent organizational skills and attention to detail
• 2–3 years of SaaS sales experience, preferably in a commission-based or quota-driven environment
• Excellent communication, negotiation, and presentation skills
• Strong interpersonal, customer service, analytical and problem-solving skills
• Excellent time management skills with a proven ability to meet deadlines
• Complete required annual trainings as directed
• High school diploma AND 2+ years in sales, customer service, grant-funded or government programs or related fields
• Proficient in MS Office Suite and strong computer skills

Responsibilities

• Work effectively as part of a team to meet sales goals, personal quotas, and identify leads
• Perform outreach via email and phone calls to potential leads
• Identify, qualify, and close new business opportunities within the public sector (state, local, and federal agencies)
• Develop and manage a robust sales pipeline using Salesforce CRM
• Conduct product demos and presentations tailored to client needs
• Build relationships with key decision-makers and stakeholders
• Collaborate with internal teams to ensure smooth onboarding and client success
• Stay informed on public sector trends, procurement cycles, and funding opportunities
• Once established, maintain a relationship with key clients, and sustain regular contacts within guidelines
• Provide feedback to Product Owner and management based on market needs
• Exhibit a strong work ethic and a desire to adhere to strict boundaries and professional ethics
• Complete all required compliance training requirements
• Perform other duties as required

Preferred Qualifications

• Experience selling to government agencies or in Government technology preferred
• Experience in one or more of the following sectors: technology sales, social services, emergency management, insurance, inspections, utilities, or housing preferred
• Strong computer skills and ability to learn new systems, experience in Salesforce CRM and/or Zoho preferred
• Experience in grant programs or case management programs preferred