Sales Development Associate

Summary

Join Viator, a Tripadvisor company, as a Sales Development Associate I and embark on a 6-month fixed-term contract in the UK (ideally near Oxford or London). This role is perfect for launching a career in software sales within a fast-growing company. You will be responsible for generating high-quality leads for Product Sales Executives through outbound calls, qualifying potential customers, and managing sales activities within Salesforce. The ideal candidate is a confident communicator with excellent verbal and written skills and a strong desire to achieve targets. Viator offers competitive compensation, including a base salary and quarterly sales incentives, along with various benefits such as flexible work arrangements, tuition assistance, travel perks, and health benefits. This is a fantastic opportunity to grow professionally within a supportive and dynamic team.

Requirements

• Previous experience in a customer-facing role, such as customer service, hospitality, or telesales, is advantageous
• A strong interest in starting a career in technology or software sales
• Excellent verbal and written communication skills, with the ability to build rapport quickly over the phone
• A positive and resilient attitude, with the ability to handle objections and learn from feedback
• A strong desire to achieve and exceed targets in a fast-paced environment
• Well-organised with a keen eye for detail and experience managing tasks systematically
• A team player who is open to coaching and dedicated to continuous personal and professional growth

Responsibilities

• Conduct a high volume of outbound telephone calls to prospective customers using pre-populated lists
• Clearly and concisely articulate the value of the Bókun platform during your calls
• Understand the initial needs of potential customers to determine if they are a good fit for our product
• Generate and qualify new leads, scheduling product demonstrations and consultations for the Product Sales Executives
• Manage all sales activities, from call outcomes to lead status, within our Salesforce CRM to ensure accurate tracking and reporting
• Work collaboratively with the sales team to ensure a smooth handover of qualified leads
• Meet and exceed monthly and quarterly targets for lead generation and other related KPIs

Preferred Qualifications

Familiarity with Spanish or other European languages is beneficial, but not required

Benefits

• Competitive compensation packages (routinely benchmarked against the latest industry data), including base salary and annual bonuses
• ���Work your way” with flexibility to suit your lifestyle. Viator takes a remote-friendly approach to collaboration across a worldwide team, with the option to join on-site as often as you’d like
• Flexible schedule. Work-life balance is ingrained in our culture by design. Trust and accountability make it work
• Donation matching. Give back? Give more! We match qualifying charitable donations annually
• Tuition assistance. Want to level up your career? We love to hear it! Receive annual support for qualified programs
• Lifestyle benefit. An annual benefit to spend on yourself. Use it on travel, wellness, or whatever suits you
• Travel perks. We believe that travel is employee development, so we provide discounts and more
• Employee assistance program. We’re here for you with resources and programs to help you through life’s challenges
• Health benefits. We offer great coverage and competitive premiums