doola is hiring a
Sales

Summary

The job is for a Sales and Growth Partner at doola, a company that provides services for online businesses. The role involves nurturing leads, talking to customers, developing outbound tools, being the voice of the company, delighting customers, documenting interactions, and participating in internal meetings to drive product development.

Requirements

• 1-5 years experience in an external-facing role, with a track record of success in sales and experience with inbound engagement
• Excellent attention to detail and communication skills
• A hunger to create and improve systems, and a flexible, humble, and curious mindset
• Strong organizational skills and self-sufficiency - you can balance speed and quality, with a focus on tangible results
• Interest and ability to thrive in a fast-paced and dynamic environment
• Experience with Intercom (or similar) and native English fluency

Responsibilities

• Nurture and land inbound leads via email, Intercom chat, scheduled consultation calls and phone
• Talk to customers live
• Develop outbound tools to generate sales and resolve prospect questions before they need to ask
• Be the voice of the company across multiple platforms (chat, email, social media, etc.)
• Delight the customer from the start - there's not a problem you can't solve and an expectation you can't exceed
• Document and analyze your interactions to help us learn from our customers and make the most of our service
• Participate in internal meetings to drive product development and highlight success stories for content development

Benefits

• This is a full-time role with equity in the company and a competitive salary
• Health insurance
• Generous PTO / sick leave
• 401(k) plan
• Commuter benefit
• Free food and snacks
• Annual company retreat
• Bring your dog to work 🐶