Sales Compensation Analyst

Summary

Join Sprout Social's Sales & Success team as a Sales Compensation Analyst and administer complex sales compensation plans, leveraging expertise in the SPIFF compensation platform. Analyze sales performance data, resolve commission disputes, and improve sales compensation processes. Collaborate with cross-functional teams to ensure data integrity and compliance. The ideal candidate possesses 3+ years of experience as a Sales Compensation Analyst, hands-on experience with sales compensation software (preferably SPIFF), and advanced Excel skills. This role offers opportunities for professional growth and development within a supportive and collaborative team environment. Sprout Social provides a comprehensive benefits package, including insurance, paid time off, flexible work arrangements, and wellness initiatives.

Requirements

• 3+ years of direct experience as a Sales Compensation Analyst
• Demonstrable hands-on experience with an industry standard sales compensation software platform is REQUIRED. Preference for candidates with experience with SPIFF
• Advanced proficiency in Microsoft Excel (e.g., VLOOKUPs, pivot tables, complex formulas)
• Excellent attention to detail and a high level of accuracy in calculations and data entry

Responsibilities

• Commission Plan Administration : Administer complex sales compensation plans, including but not limited to, calculating commissions, bonuses, and accelerators for a diverse sales team
• SPIFF Platform Management : Leverage expertise in the SPIFF compensation platform to configure plans, manage data imports/exports, troubleshoot issues, and optimize system performance
• Data Analysis & Reporting : Analyze sales performance data to identify trends, forecast commission payouts, and provide insights to sales leadership. Generate accurate and timely reports for various stakeholders
• Dispute Resolution : Investigate and resolve commission-related inquiries and disputes in a professional and timely manner, ensuring clear communication and accurate adjustments
• Process Improvement : Identify opportunities to streamline and improve sales compensation processes, enhancing efficiency and accuracy
• Plan Documentation & Communication : Document sales compensation plans and provide clear communication to the sales team regarding plan details and changes
• Cross-Functional Collaboration : Collaborate closely with Sales Operations, Finance, HR, and other departments to ensure alignment and data integrity
• Compliance : Ensure all compensation practices adhere to company policies and relevant regulations

Preferred Qualifications

• Experience implementing a compensation management software program, with the ability to translate multi-faceted variable plans into system configuration
• Proven ability to manage multiple priorities and meet deadlines in a fast-paced environment
• Prior experience at a SaaS company, serving a sales org of 300+ individuals and multiple functions

Benefits

• Insurance and benefit options that are built for both individuals and families
• Progressive policies to support work/life balance, like our flexible paid time off and parental leave program
• High-quality and well-maintained equipment—your computer will never prevent you from doing your best
• Wellness initiatives to ensure both health and mental well-being of our team
• Ongoing education and development opportunities via our Grow@Sprout program and employee-led diversity, equity and inclusion initiatives
• Growing corporate social responsibility program that is driven by the involvement and passion of our team members
• Beautiful, convenient and state-of-the-art offices in Chicago’s Loop and downtown Seattle, for those who prefer an office setting
• Whenever possible, Sprout wants to provide our team with the flexibility to work in the location that makes the most sense for them. Sprout maintains a remote workforce in many places in the United States. However, we are not set up in all states, so please look at the drop-down box in our application to see whether your state is listed. Few roles require an office setting. If your position requires a physical presence in a Sprout office, it will be evident in the job listing and your offer letter
• Employees (and their dependents) are covered by medical, dental, vision, basic life, accidental death, and dismemberment insurance, and Modern Health (a wellness benefit)
• Employees are able to enroll in Sprout’s company’s 401k plan, in which Sprout will match 50% of your contributions up to 6% with a maximum contribution
• Sprout offers “Flexible Paid Time Off” and ten paid holidays