PagerDuty is hiring a
Sales Data & Analytics Specialist

Summary

The job is for a Data Analyst in Santiago de Chile at PagerDuty. The role involves collecting, cleaning, and analyzing data using tools like Tableau, SQL, or Python to develop visualizations and dashboards for the Go To Market organization. Ideal candidates have strong technical skills in Tableau, experience working in fast-paced organizations, and knowledge of sales metrics, processes, and tools.

Requirements

• Bachelor's degree in business, computer science, data science, statistics, or related field
• 3+ years of experience with Tableau
• Strong proficiency in data analysis tools and techniques using as SQL or Python
• Exposure to big data platforms - Snowflake, Redshift, Azure, Matillion, Hadoop
• Strong understanding of data visualization principles
• Excellent communication and teamwork skills
• Ability to work independently and as part of a team

Responsibilities

• Collect and analyze sales data from various sources, including CRM systems and marketing automation platforms
• Develop and maintain data models to support sales analysis
• Develop and maintain Tableau visualizations and dashboards to visualize sales data and performance
• Work with business users to gather requirements and design visualizations
• Work with sales teams to identify and address data-related challenges
• Train business users on how to use Tableau
• Collaborate with data engineers to ensure that data is available in a format that is compatible with Tableau

Preferred Qualifications

• Tableau certification
• Direct experience within a SaaS organization
• Knowledge of the latest AI and data synthesis techniques for generating insights
• Exposure to AI, Deep Learning, Neural Networks, NLP
• Knowledge of Salesforce tools for data cleansing and data quality management

Benefits

• Competitive salary and company equity
• Comprehensive benefits package from day one
• Flexible work arrangements
• ESPP (Employee Stock Purchase Program)
• Retirement or pension plan
• Paid parental leave - up to 22 weeks for pregnant parent, up to 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)
• Generous paid vacation time
• Paid holidays and sick leave
• Dutonian Wellness Days - scheduled company-wide paid days off in addition to PTO
• HibernationDuty - an annual company paid week off when everyone at PagerDuty, with the exception of a small, coverage crew, is asked to take a much needed break to truly disconnect and recharge
• Paid volunteer time off - 20 hours per year
• Company-wide hack weeks
• Mental wellness programs