Sales Development Manager

Summary

Join Forethought as our Sales Development Manager to build and lead a high-performing team of outbound and strategic Sales Development Representatives (SDRs). You will be responsible for breaking into target accounts, generating qualified pipeline for the Account Executive team, scaling the outbound engine, refining the playbook, and mentoring top-tier talent. This role requires thriving in fast-paced, data-driven environments and a passion for coaching, process, and results. Success involves meeting and exceeding qualified opportunity and pipeline targets, maintaining high team engagement and low attrition, optimizing the SDR playbook, and fostering strong cross-functional relationships. The ideal candidate will have experience managing an SDR team in B2B SaaS, experience as an SDR or quota-carrying AE, and a proven track record of exceeding team KPIs.

Requirements

• 1+ years of experience managing an SDR team in B2B SaaS
• 2+ years of experience as an SDR or quota-carrying AE
• Track record of exceeding team KPIs through coaching and performance management
• Deep understanding of modern SDR tools and workflows (Outreach, Salesforce, Clari, 6sense, etc.)
• Strong analytical mindset with the ability to turn insights into action
• Collaborative, low-ego leadership style with a passion for people development
• Excellent communication skills and comfort operating in fast-moving, ambiguous environments

Responsibilities

• Build & Scale the SDR Function
• Recruit, onboard, coach, and retain a world-class team of SDRs
• Build scalable onboarding and enablement programs to reduce ramp time and boost productivity
• Develop and execute a multi-segment SDR strategy across Mid-Market and Enterprise verticals including software, fintech, ecommerce/retail, and more
• Coach for Performance
• Deliver ongoing sales training around messaging, objection handling, and prospecting
• Conduct weekly 1:1s, call reviews, and real-time coaching to level up performance
• Create clear growth paths and help SDRs transition into AE roles or other internal opportunities
• Own Pipeline Generation
• Partner with Marketing, Sales, and RevOps to build and refine outbound campaign playbook
• Analyze conversion metrics across the funnel to identify opportunities for improvement
• Ensure SDR activity drives consistent pipeline creation against monthly and quarterly targets
• Lead by Example
• Get hands-on in sourcing, outreach, and qualification when needed
• Champion a culture of curiosity, ownership, and accountability
• Motivate through data, transparency, and a strong connection to Forethought’s mission
• Meeting and exceeding qualified opportunity and pipeline targets
• High team engagement and low attrition, with clear promotion paths
• A repeatable, optimized SDR playbook that aligns with GTM goals
• Strong cross-functional relationships that amplify SDR output

Preferred Qualifications

• Experience scaling within a top enterprise SDR program
• Background in AI, customer support tech, or other complex software solutions
• Familiarity with marketing-led pipeline motions and ABM strategies