Sales Development Representative

Summary

Join PointClickCare as a Sales Development Representative (SDR) and contribute to the company's growth by scheduling meetings for senior sales executives. This entry-level, remote position (North America) involves researching prospects, developing outreach plans, and cold calling/emailing healthcare executives. You will build strong content knowledge of the healthcare industry and PCC's strategies, while achieving weekly/monthly goals. The role includes preparing sales materials, managing post-sales follow-up, and maintaining internal databases. Based in Salt Lake City, Utah, this position offers a competitive salary and benefits package.

Requirements

• Bachelor's Degree or equivalent experience
• Customer service experience
• Experience working in a team environment
• Sales or fundraising experience
• Strong communication skills
• Proven ability to meet and exceed goals
• Ability to communicate by e-mail and phone
• Ability to overcome challenges or obstacles in the moment
• Attention to detail
• AI fluency

Responsibilities

• Develop strong content knowledge of the healthcare industry and PCCs individual state/maket strategies
• Research potential prospects
• Create a strategic outreach plan with Vice President of Sales to target prospective customers
• Cold call and email to schedule meetings and conference calls
• Identify and target prospective Health Plan, CMOs and other healthcare executives through strategic planning and execution
• Communicate with prospective customers including chief health care executives using creative outreach methods via email and phone
• Achieve weekly, monthly and quarterly goals through scheduling of meetings and appointments for Vice President of Sales with prospective customers
• Prepare background material and market research in preparation for all sales meetings and appointments
• Manage post-sales meeting follow up such as scheduling follow up calls and assisting with the new customer sales process
• Maintain internal database to track key performance metrics and sales and marketing activities
• Manage special projects as necessary

Benefits

• Retirement Plan Matching
• Flexible Paid Time Off
• Wellness Support Programs and Resources
• Parental & Caregiver Leaves
• Fertility & Adoption Support
• Continuous Development Support Program
• Employee Assistance Program
• Allyship and Inclusion Communities