Sales Development Representative

Summary

Join Triple Whale, a rapidly growing SaaS company revolutionizing Ecommerce data management, as a London-based (remote) Customer Success Manager. This is the first London-based CSM role, offering a fast-track career in a hyper-growth startup. You will develop expertise in multi-threaded outbound sales, directly impacting sales strategy and company growth. Work with a driven, fun, and creative team, empowering Ecommerce brands with cutting-edge analytics and marketing solutions. The role is currently remote but may transition to hybrid or in-office.

Requirements

• Experience: 2+ years in sales, ideally in SaaS or Ecommerce
• Creative Prospecting: Strong track record with email and video-based outreach (Loom or Vidyard experience is a plus)
• Strong Communicator: Excellent written and verbal skills, with the ability to build authentic connections
• Tech-Savvy: Comfortable using CRM systems, LinkedIn Sales Navigator, and prospecting tools like Apollo
• Highly Organized: Ability to manage multiple outreach threads and follow-ups effectively
• Growth Mindset: A proactive, self-starter attitude with a passion for learning and development

Responsibilities

• Use video, email, and LinkedIn outreach to engage decision-makers
• Craft compelling, standout messaging that resonates with Ecommerce professionals
• Leverage tools like Loom and Vidyard for customized messaging
• Tell powerful, data-driven stories showcasing Triple Whale’s unique value
• Use insights from our platform to identify high-potential prospects
• Continuously optimize outreach strategies for better engagement
• Build trust and rapport with potential clients through consultative conversations
• Be a brand ambassador, educating and exciting prospects about Triple Whale
• Work closely with sales and marketing teams to align outreach efforts
• Adapt quickly to market trends and evolving client needs

Benefits

• Competitive Compensation: Base salary + uncapped commission
• Exciting Perks: Quarterly incentives, and regular celebrations of success
• Growth Opportunities: Fast career progression in a high-growth startup
• Work-Life Balance: Generous PTO to recharge
• Personal Development: Access to mentorship, training, and skill-building programs
• Collaborative Culture: Work in a dynamic, innovative team that values creativity and impact