Sales Development Representative Inbound

Summary

Join Vacasa as an Inbound Sales Development Representative (SDR) and contribute to our success as the largest full-service vacation rental company in North America. You will be responsible for promptly answering homeowner inquiries via phone and web, ensuring accurate CRM data entry, and creating a positive customer experience. This role requires excellent communication and time management skills, along with the ability to qualify leads and excite potential customers about Vacasa's services. The position is 100% remote, with a schedule of Thursday-Monday, 7 am-4 pm PST, and requires 2+ years of sales/business development experience. Vacasa offers competitive compensation and a comprehensive benefits package.

Requirements

• 2+ years of experience in sales and/or business development
• Tech-savvy - both knowledgeable and enthusiastic about basic and advanced technology
• Excellent communication skills - verbal and written
• Effective time management
• Strong active listener
• Patience, reliability, and professionalism
• Self-motivated and takes initiative
• Upbeat attitude and high level of energy
• Team player
• Ability to brush off rejection

Responsibilities

• Promptly answer all inquiries via phone/web
• Ensure information added to our CRM software is accurate and up-to-date on a daily basis
• Create a positive customer experience while representing Vacasa in a professional and courteous manner
• Discuss, educate, and get potential new customers excited about Vacasa
• Communicate effectively and respectfully with field sales executives, management, and your colleagues
• Keep up-to-date on product knowledge, industry information, and competitive landscape
• Gather as much information as possible during the initial call to move the prospect along in the sales process
• Protect all customer information in a professional and confidential manner

Benefits

• $19 / hour. Actual pay will vary based on a candidate's skill, experience, education and/or location
• Health/dental/vision insurance - employee & family coverage options
• Employer Sponsored & Voluntary Supplemental Benefits
• 401K retirement savings plan with immediate 100% company match on the first 6% you contribute
• Health & Dependent Care Flexible Spending Accounts
• Flexible vacation time
• Paid sick days and holidays
• Paid parental leave after one year of tenure
• Employee Assistance Program
• Career advancement opportunities
• Employee discounts
• All the equipment you’ll need to be successful
• Great colleagues and culture