Sales Development Representative

Summary

Join Wrike's Inside Sales team as a Sales Development Representative (SDR) and be the first point of contact for potential customers. You will establish relationships, identify needs, and qualify sales opportunities, playing a critical role in building Wrike’s pipeline and driving brand presence. This role involves deep-dive discovery calls to understand prospect needs and prepare qualification summaries for Account Executives. You will also update CRM (Salesforce), track performance metrics, collaborate with other teams, and stay up-to-date on industry trends. Wrike promotes from within, offering growth opportunities. The ideal candidate is a collaborative professional who thrives in a fast-paced environment and enjoys connecting technology solutions to real business challenges.

Requirements

• Fluency in English language skills
• Eagerness to learn, grow, and excel in a fast-paced sales environment
• Ability to support Eastern Standard Time (EST) working hours (8 AM to 5 PM EST), with flexibility as needed
• Excellent verbal and written communication skills
• Strong organizational skills with the ability to multitask, prioritize, and manage time effectively
• Experience with CRM and opportunity management systems (preferably Salesforce)
• Ability to thrive in a collaborative, innovative, and rapidly changing environment
• Self-motivated, competitive, and driven to achieve and exceed goals

Responsibilities

• Promptly follow up and qualify inbound marketing leads across target ICPs (Ideal Customer Profiles) and key industry segments
• Engage in deep-dive discovery calls to understand prospect needs, challenges, and buying signals, and determine fit with Wrike’s solutions
• Prepare detailed qualification summaries for Account Executives and account managers, including key contact information, company background, and potential deal size
• Accurately and consistently update CRM (Salesforce) with prospect data, call notes, and meeting outcomes
• Track and analyze your activity and performance metrics, identify areas for improvement, and share insights with management
• Collaborate closely with Account Executives, Marketing, and fellow SDRs to refine messaging, improve conversion rates, and maximize pipeline growth
• Stay up-to-date on industry trends, competitor landscape, and Wrike’s evolving offerings to effectively engage and qualify prospects
• Support marketing efforts by following up on inbound leads and inquiries, and route qualified opportunities to the appropriate Account Executives for further development and closure

Preferred Qualifications

• Bachelor’s degree from an accredited university
• 1+ years’ experience in Sales Development or a similar B2B and client facing role
• Positive and energetic phone presence, with excellent listening and persuasion skills
• Experience with sales engagement platforms (e.g., Salesloft, Salesforce , LinkedIn Sales Navigator) and solution-selling
• Demonstrated success in meeting or exceeding monthly and quarterly targets
• Personally accountable, highly organized, and empathetic to customer needs
• Passion for working with new technologies and a consultative, value-driven sales approach
• Experience in work management, project management, or collaboration software sales
• Additional language proficiency (if relevant to the territory)

Benefits

• 25 days of paid vacation
• Pension scheme
• Life Insurance plan
• Health Insurance
• Income Protection
• Parental leave (26 weeks paid for birth mothers, 4 weeks for non-birth parents)
• Bike to Work scheme
• Growth Opportunities: Clear career progression paths with opportunities to advance into senior account management or leadership roles, based on your performance and goals
• Work Flexibility: Options for remote work with the support you need to succeed from your home or the office
• Competitive Compensation: Base salary plus uncapped commission structure that rewards performance
• Hybrid work mode