Tech Operations Specialist

Summary

Join our team as a Technology Operations Specialist and play a key role in facilitating client technology onboarding, supporting the sales enablement team, and managing crucial data and materials. This pivotal role requires at least 5 years of experience in a tech or revenue operations role. You will ensure smooth client transitions, effective technology integration, and a streamlined onboarding experience. You'll also train new hires and adapt to evolving business demands. This position offers an exciting opportunity to make a meaningful impact in a fast-paced environment. Start your career with us and contribute to our continued success!

Requirements

• At least 5 years of experience in a tech or revenue operations (rev ops) role
• Strong organizational, multitasking, and problem-solving skills
• Self-starter with a keen desire to learn, grow, and take on new challenges
• Eager to learn and adept at seeking answers independently
• Strong time management and note-taking skills, with the ability to read between the lines
• Adaptable & able to thrive in a fast-paced, startup-oriented environment
• Familiar with CRM systems (e.g., HubSpot, Salesforce) and proficient in G-Suite and Microsoft applications
• Basic knowledge of Python or willingness to learn, other coding languages would be an asset
• Strong communication and interpersonal skills, with the ability to deliver above expectations
• Intuitive and able to find necessary information quickly
• Great at delivering above expectations

Responsibilities

• Facilitate client technology onboardings and setups, ensuring smooth transitions and effective integration into our systems
• Support the sales enablement team by providing necessary materials and information
• Verify and organize client data, ensuring accuracy and timely updates
• Provide ongoing support and training for clients to enhance their understanding of our technology and processes
• Understand outbound sales strategies and how to synthesise data and information into effective contact strategies
• Address challenges with creativity and resourcefulness, using various tools and resources
• Adhere to project timelines and established guidelines
• Deliver new hire training on the tech stack, sales processes, and best practices
• Provide list building support, assisting the team in generating and maintaining targeted lists for outreach and sales campaigns
• Take on additional responsibilities and tasks as they arise, adapting to evolving business demands

Preferred Qualifications

• Experience with web scraping and manual data research
• Familiarity with sales enablement tools and techniques
• Strong communication and interpersonal skills

Benefits

$50,000 - $50,000 a year