Sales Enablement Operations Intern

Summary

Join SonicWall's Sales Enablement Operations team as a Summer Intern for 8-12 weeks! This role provides hands-on experience in enablement operations, systems administration, and event coordination. You will assist with managing the Learning Management System (LMS) and Content Management System (CMS), coordinate live online training, generate performance reports, and collaborate with various teams. The ideal candidate possesses strong organizational skills, proficiency in Microsoft Office Suite, and an interest in sales enablement and technology administration. This internship offers valuable experience and mentorship opportunities within a dynamic and fast-paced environment.

Requirements

• Currently pursuing a Bachelor’s or Master’s degree in Business, Information Systems, Marketing, Communications, or a related field
• Interest in sales enablement, training operations, and technology administration
• Strong organizational skills and attention to detail, with the ability to manage multiple tasks simultaneously
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word)
• Strong analytical and problem-solving skills, with the ability to interpret data and generate insights
• Comfortable working with technical systems and troubleshooting user issues
• Excellent written and verbal communication skills
• Ability to work independently while collaborating effectively in a remote or hybrid team environment

Responsibilities

• Assist with the administration and management of SonicWall’s Learning Management System (LMS), including user setup, course enrollment, and reporting
• Support the organization and maintenance of enablement content within the Content Management System (CMS) to ensure materials are up to date and easily accessible
• Help coordinate live virtual training events for SonicWall’s sales teams and partners, including setting up sessions, managing registration, troubleshooting technical issues, and tracking attendance
• Generate and analyze LMS and CMS performance reports to assess training effectiveness and user engagement
• Work cross-functionally with enablement, sales, and marketing teams to improve system workflows and user experience
• Assist in creating process documentation and best practices for LMS, CMS, and event management
• Provide technical support to sales and partner users navigating the enablement platforms
• Support additional enablement operations projects as needed

Preferred Qualifications

Experience with LMS platforms (e.g., Mindtickle), CMS platforms, or webinar tools (e.g., Zoom, Teams)

Benefits

• Gain hands-on experience in enablement operations and technology administration
• Work with industry-leading LMS, CMS, and webinar platforms, building valuable skills for a career in enablement, operations, or technology management
• Exposure to sales enablement strategy, training program development, and live event coordination
• Mentorship and networking opportunities with experienced sales enablement professionals
• The opportunity to contribute to meaningful projects that impact SonicWall’s global sales and partner ecosystem