Sales Enablement Program Manager

Summary

Join Stripe's Global Sales Enablement team as a Program Manager for the Academy Live Program. You will oversee the delivery of weekly live enablement sessions, managing the entire process from planning and execution to reporting. Collaborate with cross-functional teams, including Product Marketing Managers, to ensure sessions align with strategic goals. Schedule and coordinate with contractors and Subject Matter Experts (SMEs) to facilitate engaging sessions. Monitor program efficiency, recommend improvements, and create summary reports detailing attendance, feedback, and areas for improvement. Maintain effective communication with stakeholders, manage Google Calendar for scheduling, and utilize tools like Asana and Google Suite. This role requires strong program management, organizational, communication, and facilitation skills.

Requirements

• 4+ years of experience doing program management for GTM or Sales Enablement
• Proven experience in program management or a similar role, preferably in sales enablement or training
• Excellent organizational skills and attention to detail, with the ability to manage multiple priorities and tight deadlines
• Strong stakeholder management and communication skills, with experience working across diverse teams and levels, including executive leadership
• Good facilitation skills, with the ability to engage participants actively during live training sessions
• Ability to analyze and report on training effectiveness, using data to inform future program improvements
• Comfortability in making tough decisions and presenting your recommendations clearly to executives
• A curious mindset with a commitment to continuous learning and improvement
• Familiarity with collaborative tools, such as Asana and Google Suite

Responsibilities

• Manage and coordinate the Academy Live Program, delivering at least 10 enablement sessions per quarter, with different topics each week relevant to regional needs
• Review intake requests for training sessions and evaluate which topics qualify for inclusion in Academy Live, ensuring alignment with executive priorities
• Collaborate with cross-functional teams, including Product Marketing Managers, to qualify training requests and determine mandatory attendance requirements based on regional and role specifications
• Present a finalized list of mandatory sessions for approval prior to each quarter
• Schedule and coordinate with contractors and Subject Matter Experts (SMEs) to facilitate live sessions, ensuring engagement and relevance for sellers
• Monitor the efficiency of the Academy Live Program processes and recommend improvements to optimize operations and enhance effectiveness
• Create and distribute summary reports after each session detailing attendance, feedback, and areas for improvement, while also managing qualitative insights for executive review
• Maintain effective communication with stakeholders at all levels to manage expectations and advocate for seller time and attention
• Exhibit strong attention to detail in managing Google Calendar to schedule sessions, ensuring accurate time management and conflict avoidance
• Utilize tools such as Asana for managing requests and Google Suite for documentation and reporting

Preferred Qualifications

• Previous experience in a global or multi-regional program management role
• Background in sales or sales training, with an understanding of the sales process and enablement strategies
• Previous experience in fintech