Sales Engagement Manager

Summary

Join MongoDB as an Engagement Manager and contribute to the company's mission of empowering innovators. This quota-carrying role blends sales, technical, consulting, and commercial expertise to drive professional services sales. You will work cross-functionally with sales, professional services, and customer success teams. Responsibilities include understanding customer needs, translating them into projects, partnering with sales, managing the services pipeline, and articulating the value of professional services. This remote role based in Brazil requires a strong background in professional services sales and technology solutions, along with experience in project scoping and estimation. MongoDB offers a supportive and enriching culture with various employee benefits.

Requirements

• A BS degree in Computer Science, Mathematics, Engineering or equivalent professional experience
• A minimum of 5 years experience in the sale of Professional Services and/or technology solutions at an enterprise software company
• Experience as an architect, consultant, project manager, or Professional Services manager
• Experience internally positioning and selling professional services
• Experience carrying a quota for PS bookings
• General knowledge of Databases (RDBMS, SQL, NoSQL)
• Experience and knowledge of the software development lifecycle and associated development methodologies (e.g. Agile, Waterfall)
• Knowledge of software architecture including both cloud and on-premise technologies e.g. AWS, GCP, Kubernetes, Openshift
• The ability to collaborate as a part of a larger account team to build and execute complex account strategies and sales plays
• An ability to scope and estimate projects
• Strong presentation skills: Showing the value, capabilities, and differentiators of complex service solutions using methodologies and service offerings
• Ability to travel for key engagements and team offsites

Responsibilities

• Understand customers’ overall portfolio of applications and datasets, IT and business priorities and success measures to adapt, develop and design specific digital transformation approaches involving MongoDB technologies
• Help transform companies by translating their use-cases, pains, and needs into scoped projects and statements of work
• Partner with a best-in-class sales organization and work effectively as a part of a larger team to develop account strategies and plans for the successful adoption, growth, and utilization of MongoDB
• Have a solid sense of ownership, driving all deals or technical scopings from inception to closure
• Manage the Professional Services pipeline for bookings and revenue forecasts for your region
• Expertly articulate the business value of professional services, talking knowledgeably and credibly about service delivery issues, challenges, strategies, approaches, and mitigating risks
• Work with our practice team to propagate internal skills and experience through the development of repeatable assets (estimates, proposals, SOWs, templates, tools, case studies etc.)
• Work with the delivery team to transition any agreed upon project scope and customer expectations to ensure successful project delivery
• Proactively seek opportunities to support and mentor other team members and share best practices
• Have situational awareness and react appropriately in group settings

Benefits

• Employee affinity groups
• Fertility assistance
• A generous parental leave policy