Granicus is hiring a
Sales Engineer

Summary

Join Granicus as a Sales Engineer to support the sales team throughout the sales cycle, promote the functional & technical features of their platform, and contribute to formal tenders. Requires a self-motivated technology enthusiast with pre-sales experience, strong communication skills, and knowledge in various software and public sector domains.

Requirements

• A self-motivated technology enthusiast with a proven track record in software sales
• Relish the dynamic atmosphere of a technical organisation with a rapidly expanding customer base
• An understanding of the market and an ability to position our products against the competition
• Ability to positively position and present our products to clients at all levels of an organisation
• Strong verbal, presentation, and professional written communications skills for tender responses are a must
• Strong ability to quickly comprehend and explain technical concepts in simple, effective terms to a non-technical audience
• Ability to translate technical and business requirements into deliverable solutions
• Ability to collaborate with multiple teams to demonstrate a tailored value proposition i.e -development, consultants, project team and customer success
• Track record of continuous learning and solution-finding
• Ability to apply solutions, technology and products to a business opportunity
• Strong organisational, communications and teamwork skills
• Bachelor's Degree and/or equivalent business or technical education required
• Two or more years of pre-sales experience is mandatory

Responsibilities

• Support the Sales team throughout the sales cycle
• Promote the functional & technical features and benefits of the Granicus platform suit
• Assist the sales team in the qualification of customer needs and pre demo requirements analysis
• Develop and deliver effective demonstrations of Granicus solutions
• Build custom demonstrations and proof of concepts (POC) against client requirements
• Support the sales and marketing teams at customer events
• Support the sales team with functional & technical qualifications
• Contribute to formal tenders, providing written responses to functional & technical questions
• Support the configuration and management of the pre‐sales environments across our product suit
• Support the development and maintenance of our response knowledge base. Product documentation and videos
• Help support the training and enablement of new sales team members
• Help create reports and dashboards within the internal CRM

Preferred Qualifications

• Knowledge of Local Government, Central Government, or wider public sector preferable
• Knowledge of customer services environments preferable
• Knowledge and experience in cloud-based or SaaS platforms
• Knowledge and experience of CRM, E-forms, Web Portals, CMS, Engagement/Consultation Tools, or email communication tools preferable
• An understanding of system integrations and databases

Benefits

• Flexible working and many client sessions are now via remote video conference
• Requirement to attend the London office for meetings and travel UK wide including Ireland with some overnight trips where needed. This may include occasional visits to the US