Sales Engineer

Summary

Join Hotelchamp as a Sales Engineer and bridge the gap between sales and product teams. You will lead engaging product demonstrations, provide technical consultations, and plan integrations for hotel partners. This role requires collaboration with various teams, gathering customer feedback, and supporting client onboarding. Hotelchamp offers a flexible work environment, professional development opportunities, home office support, an employee share option plan, and team activities.

Requirements

• While you don’t need a background in software development, some technical experience is essential. Your ability and motivation are just as important as quickly understanding and working with software solutions
• Proven experience in presales activities or project management within a tech environment
• Excellent ability to explain complex technical concepts in simple terms to diverse audiences

Responsibilities

• Lead engaging product demos, showcasing the value and capabilities of Hotelchamp's solutions to potential clients
• Address technical inquiries during the sales process, providing clear and concise explanations to both technical and non-technical stakeholders
• Conduct thorough technical discovery sessions to understand clients' systems, needs, and integration requirements, ensuring our solutions align perfectly with their existing infrastructure
• Act as a liaison between sales, product, and customer success teams to facilitate smooth pre- and post-sales handovers
• Collaborate with product and engineering teams by sharing customer feedback to help prioritize product improvements
• Assist with onboarding clients, especially those with complex setups, including system configurations and basic integration support
• Manage and assist with website projects and rollouts, ensuring timely and successful delivery

Preferred Qualifications

• Familiarity with running other technologies and software systems is advantageous
• Comfortable working in a remote setting with the option for hybrid arrangements

Benefits

• The flexibility to work from home or the office, accommodating your work-life balance
• A professional development allowance to support your continuous learning and growth
• Budget for home office setup and an allowance to upgrade your home internet speed
• Opportunity to be part of our growth through our employee share option plan
• Regular Champ activities with your team and the wider company to foster a strong community