ShipHawk is hiring a
Sales Engineer

Summary

Join a startup where you can make an impact, grow your career, and have a voice. Come join us as we transform one of the last massive old-school industries into a transparent, efficient market, benefiting both retailers and consumers.

Requirements

• 2-3 years' experience in customer-facing software implementation or related experience in B2B SaaS
• Relevant client management experience in account management, business analysis, consulting, professional services, sales engineering or other SaaS implementation related roles is a plus
• Must be an avid learner, tinkerer - not afraid to get your hands dirty
• Experience conducting client needs analysis and configuring software to meet those needs
• Excellent organizational skills
• Strong verbal and written communication
• Ability to communicate well through technically challenging situations
• Strong analytical skills, detail oriented, ability to prioritize and meet deadlines
• Technical understanding – not afraid to question and investigate so that challenges can be resolved quickly
• Motivated self-starter that works well both alone and with a team
• Experience working with NetSuite or Acumatica is a plus, but not required
• Proficient in Excel, APIs, ERPs, SQL, Looker, Salesforce, NetSuite
• Experience interacting with APIs using tools like Postman
• Experience with warehouse management systems
• Bachelor's degree in Computer Science or similar experience is a plus

Responsibilities

• Consult and demo for new customers
• Deliver high-quality demos and consultative meetings with prospects for WMS and TMS
• Is a subject matter expert on ShipHawk’s products and services (WMS and TMS)
• Collaborate with internal and external stakeholders to ensure customer use cases are met
• Effectively keep records in Salesforce/GuideCX
• Work with Product and AM Teams to advocate for potential customers needs and advocate for existing customers development requests
• Provide pre-sales solution design and implementation project plan to stakeholders

Benefits

• Salary Range $85,000 - $120,000 OTE plus Equity
• Unlimited PTO
• Flexible Work Schedule
• Fully Remote work in continental US
• Company Closure between Christmas and NYE
• Medical Dental Vision - 100% premium paid
• 401k
• Equity in Company
• Life Insurance
• Parental Leave