Sales Manager

Summary

Join Thumbtack's Sales team as a Sales Manager and play a key role in the company's growth by recruiting, onboarding, training, and managing a team of SDRs or AEs. You will coach your team to achieve KPIs, remove sales obstacles, and optimize the sales process. This role requires strong sales acumen, excellent communication skills, and experience in people management. You will contribute to improving workflow, identifying training needs, and driving revenue. Thumbtack offers a virtual-first working model with various benefits and perks.

Requirements

• Expert at solution-based selling through aligning prospect goals, needs and problems to product solutions
• Have a collaborative attitude to share techniques and success with the team
• Experience with CRM and sales tools, preferably Salesforce
• Must have a minimum of 3 years cold-calling/outbound sales and 2-3 years of people management experience handling a sales team
• Be able to multitask, be detail oriented, stay organized, and be available for the team during shift
• Expert in creating processes for scale and SOPs to be more efficient and drive results
• Must have excellent communication skills (voice and non voice) to be able to clearly explain the benefits and features of our product well
• Leadership. Be able to motivate, influence mindsets, create positive team selling environments

Responsibilities

• Maintain high team morale, set & achieve goals both as a team, coach and improve the sales process, manage ever-changing campaigns and team productivity, and help to streamline the SDR or AE workflow and operations processes
• Train and mentor current team members and new hires on sales strategies, scripting, and processes in a work from home environment
• Provide feedback to Sales Leadership, Sales Operations and Enablement on ways to improve workflow and efficiency for SDRs or AEs, as well as identify training needs
• Become an expert in the Thumbtack product and clearly articulate why every business professional needs the product as part of their business plan
• Performance & documentation
• Other duties as assigned or required

Preferred Qualifications

• Experience using Google Suite
• Experience in managing a geographically dispersed, remote team
• Experiencing in short sales cycle consultative selling

Benefits

• Virtual-first working model coupled with in-person events
• 20 company-wide holidays including a week-long end-of-year company shutdown
• Library (optional use collaboration & connection hub) in San Francisco
• WiFi reimbursements
• Cell phone reimbursements (North America)
• Employee Assistance Program for mental health and well-being