Cranial Technologies is hiring a
Sales Operations Analyst

Summary

The job is for a Sales Operations Analyst at Cranial Technologies, a company specializing in treating plagiocephaly. The role involves optimizing sales processes and improving sales team efficiency. The position can be remote with occasional travel to Tempe, AZ. The required skills include a Bachelor's degree, proven experience in sales operations, strong analytical skills, excellent communication skills, proficiency in CRM software, and knowledge of sales process or methodology. The benefits package includes medical, vision, dental insurance, 401k retirement plan with company match, life insurance, short/long term disability insurance, and paid time off.

Requirements

• Bachelor's degree in a relevant (e.g., Business, Statistics, Data Science)
• Proven experience in sales operations, with a minimum of 2 years’ experience
• Strong analytical, problem-solving, and decision-making skills. High intellectual curiosity
• Excellent communication skills
• Proficiency in CRM software, Microsoft Dynamics is preferred
• Comfortable with large datasets, data transformations, and data modeling in Power BI
• Knowledge of sales process or methodology
• Ability to work collaboratively and cross-functionally with other departments
• Results-driven and detail-oriented with a focus on continuous improvement

Responsibilities

• Provide business analysis, identifying performance trends, reviewing sales/financial data, and interpreting data for sales and management
• Identify, distinguish, and analyze business trends and direct process and reporting activities to drive improvements within the organization
• Own CRM application and direction, by recommending modifications to achieve efficiency and accuracy with account and opportunity development and tracking
• Identify improvements to the workflow or system and collaborate with the sales and technical team to implement the necessary changes to CRM
• Monitor weekly/monthly/quarterly performance against sales plans and drive improvements in sales process
• Support forecasting efforts of sales team and report to senior management regarding pipeline performance, health, and resource management
• Collaborate effectively with sales leaders, and business unit teams to ensure predictable revenue stream and operational consistency
• Interface and collaborate cross-functionally to maintain communication among business units
• Assist in providing assessments of the sales teams and the enforcement of strategic processes to drive opportunity development and focus within the sales and technical teams

Benefits

• Medical, Vision, and Dental Insurance
• 401k Retirement Plan with a company match
• 3.5 Weeks Paid Time Off + 7 Company Paid Holidays
• Life Insurance
• Short/Long Term Disability Insurance