Strategy And Commercial Operations Associate

Summary

Join Sword Health, a Forbes Best Startup Employer, and contribute to our mission of freeing billions from pain. As a Strategy & Commercial Operations Associate, you will play a critical role in our growth, working closely with leadership to drive operational excellence and strategic initiatives. This role involves data analysis, sales forecasting, cross-functional collaboration, and CRM management. We offer a stimulating, fast-paced environment with opportunities for career development, competitive salary, flexible work arrangements (remote or hybrid), and comprehensive benefits. This position requires a Bachelor's degree, 3-5 years of relevant experience, and strong analytical and communication skills. The role is based in Portugal and requires a valid EU visa.

Requirements

• Bachelor’s degree in Engineering, Business, Finance, or a related field
• 3-5 years of experience in strategy consulting, finance, corporate strategy, or in a high-growth startup environment
• Exceptional analytical skills with the ability to interpret complex data and provide actionable insights
• Experience in managing multiple projects simultaneously in a fast-paced, dynamic environment
• Strong organizational skills, with the ability to structure and manage data for efficient decision-making
• Capable of building and sustaining strong and recurrent relationships with cross-functional partners and stakeholders
• Strong communication and presentation skills, with the ability to convey complex information to various stakeholders
• High proficiency in spoken and written English
• Valid EU visa and be based in Portugal

Responsibilities

• Develop and maintain comprehensive sales reports and dashboards to provide insights into sales performance, pipeline health, and key metrics
• Support sales forecasting, budget and planning activities by providing accurate data analysis and insights. Collaborate with sales leadership to develop sales targets and quotas
• Support the Customer Success by providing actionable insights into book-of-business performance and support KPIs tracking
• Work closely with marketing, finance, sales and customer success teams to ensure alignment and support for strategic go-to-market initiatives. Provide insights and recommendations based on complex data analysis
• Lead and participate in strategic projects and initiatives aimed at driving revenue growth and operational efficiency
• Act as a product owner of the CRM system (e.g., Salesforce). Ensure data integrity, optimal user journeys and implement enhancements
• Assist in implementing and managing systems and tools that enhance commercial operations and sales enablement
• Collaborate with sales and account management teams to identify bottlenecks and opportunities for improvement in client-facing processes
• Contribute to the development of strategies that drive revenue growth and strengthen client partnerships

Benefits

• A stimulating, fast-paced environment with lots of room for creativity
• A bright future at a promising high-tech startup company
• Career development and growth, with a competitive salary
• The opportunity to work with a talented team and to add real value to an innovative solution with the potential to change the future of healthcare
• A stimulating environment with room for creativity
• A flexible environment where you can control your hours (remotely) with unlimited vacation
• Access to our health and well-being program (digital therapist sessions)
• Remote or Hybrid work policy
• Comprehensive health, dental and vision insurance
• Equity shares
• Discretionary PTO plan
• Parental leave
• 401(k)
• Flexible working hours
• Remote-first company
• Paid company holidays
• Free digital therapist for you and your family
• Health, dental and vision insurance
• Meal allowance
• Equity shares
• Remote work allowance
• Flexible working hours
• Work from home
• Unlimited vacation
• Snacks and beverages
• English class
• Unlimited access to Coursera Learning Platform