Commercetools is hiring a
Senior Sales Operations Analyst, Remote - United States

Summary

The job description is for a Senior Sales Operations Analyst role in a company based in Boston, MA. The role involves serving as a business partner to the VPs of Sales and providing assistance to the local sales team while adhering to corporate policies. The ideal candidate has 5+ years of sales operations experience and advanced skills in Google Sheets or MS Excel.

Requirements

• 5+ years of sales operations, FP&A or related experience, preferably with a scale-up technology company selling solutions and services in a recurring revenue business model
• Advanced skills in Google Sheets or MS Excel are essential, including advanced formulas, conditional formatting, pivot tables, and charting. Skills with VBA or macros are not required
• Salesforce.com experience, specifically with creating reports and dashboards, championing data quality, and opportunity hygiene

Responsibilities

• Serve as a trusted advisor and advocate for the global Sales teams on sales forecasting, reporting (data and slides), go-to-market planning, sales incentives, and onboarding
• Support the Director of Sales Operations and collaborate with internal teams and stakeholders to guide process improvements pertaining to account planning, the sales funnel, reporting, and sales training
• Continuously improve Salesforce.com data quality, tackle data conflicts, and identify reporting issues, gaps in processes, and drive timely resolution
• Prepare ad-hoc analysis and contribute to Go-To-Market activities (territory planning, quota setting, account segmentation) and sales compensation schemes
• Ensure forward deal momentum; troubleshoot, escalate, and resolve any issues
• Proactively assess, analyze, and advise the Sales Leadership team on areas of opportunity within their region, where focus may be required, and consult on the best approach to identified areas

Preferred Qualifications

Experience with DocuSign and/or MS Excel

Benefits

• Remote work (up to 60 days/year)
• Open Learning & Development Budget
• Ct Academy: Regular internal training sessions
• Flexibility: Morning person or night owl? We believe in outcome and motivated employees
• Mindset & Growth: A diverse, creative workspace with an international culture & learning environment