Sales Operations Analyst

Summary

The job description is for a Sales Operations Analyst position at Keeper, a fast-growing cybersecurity company. The role involves analyzing and optimizing sales processes, systems, and performance. The ideal candidate will have strong analytical skills, experience in sales operations or a related field, and proficiency in CRM software like Salesforce.

Requirements

2+ years experience in sales operations, business analysis, or a related field

Responsibilities

• Analyze sales data and metrics to identify trends, patterns, and areas for improvement
• Develop and maintain sales dashboards and reports
• Evaluate and streamline sales processes and workflows to improve efficiency and effectiveness
• Recommend and implement sales operations best practices
• Assist in the development and monitoring of sales forecasts and performance metrics, providing insights to support strategic planning and decision-making
• Ensure accurate and effective use of CRM systems (e.g., Salesforce), oversee data integrity and troubleshoot issues
• Prepare regular and ad-hoc reports on sales performance, pipeline status, and other key metrics
• Provide analytical support to the sales team, including ad-hoc analysis
• Conduct research on market trends, competitor activities, and industry benchmarks to inform sales operations strategies and initiatives
• Lead or support special projects related to sales operations, such as system upgrades, process improvements, or new tool implementations

Preferred Qualifications

Proficiency in CRM software (e.g., Salesforce) and data analysis tools is preferred

Benefits

• Medical, Dental & Vision (Inclusive of domestic partnerships)
• Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life
• Voluntary Short/Long Term Disability Insurance
• 401k (Roth/Traditional)
• A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc)
• Above market annual bonuses