Sales Operations Analyst

Summary

Join Samsara, a pioneer in the Connected Operations™ Cloud, as a Sales Operations Specialist. You will play a key role in enhancing sales team efficiency and growth by identifying, designing, and scaling essential capabilities. This position offers the flexibility to work remotely within Mexico or from our office. You will manage critical sales processes, partner with the Salesforce Systems team to automate workflows, oversee sales policies, and administer sales systems. Success in this role requires strong analytical skills, experience with Salesforce, and a collaborative spirit. Samsara offers a competitive compensation package, including health benefits and flexible working arrangements.

Requirements

• 2-4 years of experience in analytical roles (e.g., Sales Operations, Quota Operations, Consulting, Business Operations, etc)
• Kind and collaborative orientation who is energized by working with a lot of different types of people from many teams
• Highly organized with exceptional attention to detail and the ability to independently manage multiple workstreams on a tight deadline
• Strong analytical and logical reasoning skills
• Ability to build strong relationships with executives (EVP of Sales, Sales VPs, Sales Directors) and cross-functional partners
• Comfortable with ambiguity and enthusiastic about improving efficiencies
• Strong skillset with analytical tools (e.g., Microsoft Excel, Google Sheets) and willingness to expand skill set to tackle new problems
• Experience with Salesforce data management and reporting
• English Fluency
• Bachelor’s Degree

Responsibilities

• Manage and execute the critical “Run the Business” tasks and processes that directly impact the sales team. (eg. Account Assignment, Compensation Audits)
• Partner with the Salesforce Systems team to automate workflows and enhance systems processes by providing business requirements and considerations, conducting UAT testing, and supervising Sales communications
• Oversee governance of all Sales Policies across a global sales team; run routine audits to verify compliance at all levels; maintain key documentation regarding our policies and sale processes
• Assist with administering all sales systems, including SFDC, telephone queues, 3rd party software providers, and proprietary software tools
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

Benefits

• Competitive total compensation package
• Employee-led remote and flexible working
• Health benefits
• Samsara for Good charity fund