Senior Sales Operations Analyst

Summary

Join Carrot Fertility as a Sr. Sales Operations Analyst and contribute to the growth of our sales team. You will leverage your analytical skills to track pipeline trends, enhance forecasting accuracy, and develop insightful dashboards. Responsibilities include uncovering growth opportunities, optimizing sales team performance, and supporting compensation and pricing analysis. This role requires strong analytical and communication skills, proficiency in Salesforce and Excel, and experience in sales operations. Carrot offers a competitive compensation package and a holistic Total Rewards program.

Requirements

• 3-5 years of experience in sales operations, revenue operations, or a related analytical role
• Strong proficiency in Salesforce (SFDC), including building reports, dashboards, and ensuring data integrity
• Experience with sales analytics and forecasting, including pipeline tracking, performance metrics, and commission reporting
• Proficiency in Excel/Google Sheets (advanced formulas, pivot tables, and data modeling)
• Strong analytical and problem-solving skills, with the ability to translate complex data into actionable insights
• Excellent communication and stakeholder management skills, with experience working cross-functionally across sales, finance, and enablement teams
• Ability to manage multiple priorities, work independently, and thrive in a fast-paced environment

Responsibilities

• Own and Analyze Sales Data – Track pipeline trends and key performance metrics, delivering insights that help sales leadership make informed decisions. You'll provide weekly and monthly reporting that highlights shifts in performance and revenue opportunities
• Enhance Forecasting Accuracy – Continuously refine forecasting methods by improving data accuracy, process efficiency, and key assumptions. Your insights will help ensure predictable revenue outcomes
• Develop and Maintain Dashboards – Build dynamic and user-friendly Salesforce dashboards and reports for the Go-To-Market team, making critical sales data easily accessible and actionable
• Uncover Growth Opportunities – Conduct win/loss and indecision analysis to refine sales strategies, influence product roadmaps, and identify areas for coaching and process improvement
• Optimize Sales Team Performance – Analyze sales team strengths and gaps, recommending targeted training and strategies to boost win rates and accelerate deal velocity
• Support Compensation & Pricing Analysis – Ensure commission accuracy by analyzing sales performance data, managing quota and commission splits in Salesforce, and evaluating commission plan effectiveness. Assist with pricing strategy, deal desk support, and annual pricing reviews to optimize revenue growth

Preferred Qualifications

• Experience in the health benefits/digital health space
• Experience with sales compensation tools such as Xactly, CaptivateIQ, or similar platforms
• Experience with BI analytics tools such as Tableau
• Knowledge of pricing strategies and deal desk operations, including experience supporting non-standard pricing requests

Benefits

• Health and wellness benefits
• Retirement savings plans
• Short- and long-term incentives
• Parental leave
• Family-forming assistance
• Competitive compensation package